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Organic mattresses and beds, made by hand in Devon since 1999.

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ratings over the past year

Naturalmat is no longer an active Feefo customer
Displaying all 678 reviews
MH
Madeleine Hardus
5 years ago
Date of purchase: 11/23/2018
What Madeleine Hardus said about Naturalmat:
Very good service and friendly people
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Ivanna Matsyupa
Naturalmat
5 years ago
Thank you very much for your feedback, great to hear we can help!
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Trusted Customer
5 years ago
Date of purchase: 11/23/2018
Appalling service. Wool duvet took over a week to arrive, with no contact to advise why. When I followed up using the telephone number provided, it emerged I had called the shop. A shop assistant stat
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Ivanna Matsyupa
Naturalmat
5 years ago
We are sorry to hear about your experience with our customer services team and also very sad to hear the product arrived not in top condition! We would like to speak to you about this further to try and rectify the situation. What would be the best number to contact you on? Thank you!
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Satvere Kyte
5 years ago
Date of purchase: 11/15/2018
What Satvere Kyte said about Naturalmat:
Second time we have bought from here. No complaints.
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Ivanna Matsyupa
Naturalmat
5 years ago
Thank you for your feedback! It is great to hear and we hope you continue to chose Naturalmat.
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Trusted Customer
5 years ago
Date of purchase: 11/19/2018
Service in terms is speed and responsiveness good but I feel this latex mattress is firm not medium support therefore disappointed with the actual product.
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Ivanna Matsyupa
Naturalmat
5 years ago
We are sorry to hear the mattress is not to your preference. We encourage our customers to test the mattresses at our showrooms, where possible to ensure that you are 100% satisfied with it! It takes some time to get used to the tension of the mattress. If you have any further questions, please do not hesitate to contact us. Thanks.
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Trusted Customer
5 years ago
Date of purchase: 07/30/2018
By now, several months later, I can say the products are really different from any bedding I have had so far. At first it may seem little stiff for those who love softness, but I like it from the begi
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Ivanna Matsyupa
Naturalmat
5 years ago
Thank you very much for your feedback. It is greatly appreciated. With regards to your feedback about the order confirmation and international shipping, this is duly noted and will be raised with our international team, who will review this to make sure this is make clearer. Thanks again for shopping with Naturalmat.
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Adrianna
London
5 years ago
Date of purchase: 10/15/2018
What Adrianna said about Naturalmat:
When I was deciding what to order for my mattress I contacted Natural Mat and their customer service representative Peter got back to me right away with great feedback. After my order, I had an issue
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Ivanna Matsyupa
Naturalmat
5 years ago
Thank you very much for your your feedback! It is great to hear you are happy with your Coco Mat, and your little one is sleeping well on the mattress! Wishing your baby many happy sleep's on it!
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MF
Michael Fox
5 years ago
Date of purchase: 10/09/2018
What Michael Fox said about Naturalmat:
Great products, made from natural materials, well wrapped and delivered.
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Ivanna Matsyupa
Naturalmat
5 years ago
Thanks for your feedback! We are thrilled you are pleased with your topper!
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Daniel ( Palden ) Mullins ( Darvish )
5 years ago
Date of purchase: 09/28/2018
What Daniel ( Palden ) Mullins ( Darvish ) said about Naturalmat:
Great. Does what you want it to...
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Trusted Customer
5 years ago
Date of purchase: 09/14/2018
Excellent communication and service. Product is fantastic and well worth it.
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Lucy Taylor
5 years ago
Date of purchase: 09/13/2018
What Lucy Taylor said about Naturalmat:
The unbleached sheet is just what we were after.
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About Naturalmat
Mattress makers Naturalmat are proud to stamp ‘made by hand in Devon’ on their products. Originating in the marine industry, Founders Mark Tremlett and Peter Tindall both sail and hated the synthetic mattresses found on most yachts. They found that natural fibres make the best and most suitable mattresses as they are inherently self-ventilating so designed a range for boats and yachts. When Mark’s wife became pregnant, they realised most baby and children’s mattresses were made from synthetic material so expanded the range. Today, Naturalmat is an international award-winning business that offers a huge range of mattresses, beds and bedding for babies through to grown ups, all from natural and organic materials. Handmade and bespoke, you can find mohair, cashmere, bamboo, cotton and natural latex in the range and their luxurious beds can be found in hotels all over the world. Naturalmat have kept their roots in Devon with their purpose-built factory and impressive showroom open to the public in Odhams Wharf, Topsham. Even the organic lambswool they use is locally sourced from certified farms within a 50 mile radius of Topsham.
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Naturalmat, Odhams Wharf, Topsham, Devon, EX3 0PD, United Kingdom
Why trust Feefo reviews?

About Naturalmat
Mattress makers Naturalmat are proud to stamp ‘made by hand in Devon’ on their products. Originating in the marine industry, Founders Mark Tremlett and Peter Tindall both sail and hated the synthetic mattresses found on most yachts. They found that natural fibres make the best and most suitable mattresses as they are inherently self-ventilating so designed a range for boats and yachts. When Mark’s wife became pregnant, they realised most baby and children’s mattresses were made from synthetic material so expanded the range. Today, Naturalmat is an international award-winning business that offers a huge range of mattresses, beds and bedding for babies through to grown ups, all from natural and organic materials. Handmade and bespoke, you can find mohair, cashmere, bamboo, cotton and natural latex in the range and their luxurious beds can be found in hotels all over the world. Naturalmat have kept their roots in Devon with their purpose-built factory and impressive showroom open to the public in Odhams Wharf, Topsham. Even the organic lambswool they use is locally sourced from certified farms within a 50 mile radius of Topsham.