It would be good to have clearer guides on blending fragrances and additives to base products.
The Soap Kitchen (2011) Ltd
The Soap Kitchen Limited
8 years ago
Thank you for your review. We do aim to improve the information across our website since upgrading the platform and we take your comments on board.
Richard
Product reviews
Doesn't smell like coffee
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Trusted Customer
8 years ago
Date of purchase: 01/17/2016
I love this organisation. From its ingredients to its prices right through to delivery. Excellent all round.
The Soap Kitchen (2011) Ltd
The Soap Kitchen Limited
8 years ago
And we love your encouraging comments.
Richard
Product reviews
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Trusted Customer
8 years ago
Date of purchase: 01/14/2016
Good quality overall.
The Soap Kitchen (2011) Ltd
The Soap Kitchen Limited
8 years ago
Thank you. Some carriers would have a fairly strong scent, so we quite understand how a lighter fragrance might be 'lost'. Always happy to give product information in advance if it's helpful. Live Chat can be useful for this.
Richard
Product reviews
good qualiuty but scent over slightly overpowered by scent of carrier oil.
Good quality though scent over powered by scent of carrier oil
Good quality
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Trusted Customer
8 years ago
Date of purchase: 12/01/2015
The service, suport and advice that I have received from the Soap Kitchen has been superb.
The Soap Kitchen (2011) Ltd
The Soap Kitchen Limited
8 years ago
Thank you for your kind review. Very much looking forward to meeting your tutor on this course.
Richard
Product reviews
The tutor is looking forward to attending this course.
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Trusted Customer
8 years ago
Date of purchase: 01/17/2016
See comment below, last item
The Soap Kitchen (2011) Ltd
The Soap Kitchen Limited
8 years ago
Thank you very much for the lovely review Karen!
Brodie
Product reviews
All products supplied with this order are of excellent quality. Delivery was quicker than expected. Packaging good. Delivery company carried out instructions. A great company that I have been using
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Trusted Customer
8 years ago
Date of purchase: 01/15/2016
Service was great, but I was disappointed that the company wanted £14.95 postage, purely because I live on the Isle of Man - which is charged at the same Royal Mail postage rate as the rest of the UK.
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The Soap Kitchen (2011) Ltd
The Soap Kitchen Limited
8 years ago
Thank you for your review. To explain about the shipping, we don't use the postal system except on rare occasions because it is not trackable and far too much gets lost. The £14.95 is the charge for the carrier (usually Interlink or UPS) as yours is an offshore destination and that is simply the cost I'm afraid. If you're happy to accept the risk of the parcel being lost then we're happy to send by post by special arrangement.
Richard
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Trusted Customer
8 years ago
Date of purchase: 01/17/2016
good
The Soap Kitchen (2011) Ltd
The Soap Kitchen Limited
8 years ago
Thank you for your review
Brodie
Product reviews
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Trusted Customer
8 years ago
Date of purchase: 01/17/2016
Excellent site with very wide range of products. Easy to order and fast delivery. Quality ingredients and fair prices with generous reductions during sales.
The Soap Kitchen (2011) Ltd
The Soap Kitchen Limited
8 years ago
Thank you
Richard
Product reviews
Have not had 10fold before and noticed slight sediment in bottom of bottle so need to shake to mix before using each time. I presume however that this is because the product is so concentrated and the
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Trusted Customer
8 years ago
Date of purchase: 01/18/2016
Great service, good prices and a great range of ingredients.
The Soap Kitchen (2011) Ltd
The Soap Kitchen Limited
8 years ago
Thank you
Richard
The Soap Kitchen (2011) Ltd
The Soap Kitchen Limited
8 years ago
Thank you.
Richard
Product reviews
It arrived solid in the bottle but It was a particularly cold day. It is still fairly solid now a week later, hopefully it will thin on heating.
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