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The Works Reviews

http://www.theworks.co.uk

Rated

Excellent

Inspiring and empowering customers to read, learn, create and play

Service

4.7

8,856

798

143

133

390

10,320

ratings over the past year

10,320 out of 266,100 reviews

Time:

Past year

Felicity Kirk

Edwinstowe

17 hours ago

Date of purchase: 07/30/2024

What Felicity Kirk said about The Works:

The delivery is quick,the people are lovely,the prices are brilliant,and it is just fantastic.I love you the works.So I just wanted to say thank you.

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Trusted Customer

4 days ago

Date of purchase: 08/03/2024

Very helpful and friendly staff, and the service was very good and quick.

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Trusted Customer

4 days ago

Date of purchase: 08/03/2024

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Trusted Customer

5 days ago

Date of purchase: 08/01/2024

I was pleased with the books and the service I received, I will continue to shop at The Works and recommend the store. I did like the reward Together card, that has now stopped.

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Trusted Customer

5 days ago

Date of purchase: 08/01/2024

I love going to/shopping online at The Works. I have never had an issue with their staff nor their website. I love The Works so much!

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Margaret Curwen

Whitehaven Cumbria

5 days ago

Date of purchase: 08/03/2024

What Margaret Curwen said about The Works:

Quick and easy and staff in shop where very pleasant

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Trusted Customer

5 days ago

Date of purchase: 08/03/2024

Excellent service, staff always friendly and helpful when collecting my parcels Good communication

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Shannon

Dublin

5 days ago

Date of purchase: 08/03/2024

What Shannon said about The Works:

I ordered for delivery to ilac store, parcel got lost, I asked for next package to be delivered to my house parcel never arrived. Got refunded my order because I was waiting over a month for my packag

...

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Donna Smith

The Works

3 days ago

Good afternoon, Thank you for your feedback. I'm very sorry to hear that your order was lost in transit. We are working closely with our couriers to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate. Our records show a customer service adviser resent the order again , unfortunately this was also returned undelivered. A full refund has been issued As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards, The Works.

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Trusted Customer

5 days ago

Date of purchase: 08/03/2024

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Trusted Customer

5 days ago

Date of purchase: 08/03/2024

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About The Works

The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.

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01213136050

Boldmere House, Faraday Avenue, Hams Hall Distribution Park, Coleshill, Warwickshire, B46 1AL, United Kingdom