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The Works Reviews

http://www.theworks.co.uk

Rated

Excellent

Inspiring and empowering customers to read, learn, create and play

Service

4.7

8,779

796

143

127

386

10,231

ratings over the past year

Displaying all 266,171 reviews

Gill Playne

Stroud

19 days ago

Date of purchase: 08/01/2024

What Gill Playne said about The Works:

Swift delivery and very fair prices; good choices too.

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Marion Cahillane

Kilmarnock

19 days ago

Date of purchase: 08/01/2024

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Trusted Customer

19 days ago

Date of purchase: 08/01/2024

The object was good, but the delivery person had squashed the box .

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Judith Bishop

Loddon

19 days ago

Date of purchase: 08/01/2024

What Judith Bishop said about The Works:

Very good no problems

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Roo

Thanet

19 days ago

Date of purchase: 08/01/2024

What Roo said about The Works:

The lady that served me was rude. She didn't listen to me, rolled her eyes, sighed and I got the vibe that she didn't really want to serve me. However, the package I collected was perfect and didn't

...

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Heidi Smith

Southport

19 days ago

Date of purchase: 08/01/2024

What Heidi Smith said about The Works:

I didn’t get my book. I complaind about this and no one has got back to me. Very unprofessional.

Donna Smith

The Works

15 days ago

Good afternoon, Thank you for your feedback. I'm very sorry to hear that your order was lost in transit. We are working closely with our couriers to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate. Our records show a customer service adviser has issued a refund. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards, The Works.

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Rosemary Sibbett

19 days ago

Date of purchase: 08/01/2024

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Trusted Customer

19 days ago

Date of purchase: 08/01/2024

Fantastic service again but please think about packaging - paperback books in cardboard which the delivery driver leaves in the rain is not ideal. Could you consider wrapping them in plastic?

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Keith

Fazeley

19 days ago

Date of purchase: 08/01/2024

What Keith said about The Works:

I bought canvases to do some paint pouring, brilliant service, I had to ring them as the large ones were out of stock and the customer service is so helpful and polite.

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Lydia Ambrose

20 days ago

Date of purchase: 08/01/2024

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About The Works

The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.

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01213136050

Boldmere House, Faraday Avenue, Hams Hall Distribution Park, Coleshill, Warwickshire, B46 1AL, United Kingdom