How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

The Works Reviews

http://www.theworks.co.uk

Rated

Excellent

Inspiring and empowering customers to read, learn, create and play

Service

4.7

/5

5

4

3

2

1

8,770

796

143

127

386

10,222

ratings over the past year

Displaying all 266,188 reviews

Trusted Customer

11 months ago

Date of purchase: 08/30/2023

Excellent value & easy to purchase online but the courier ignored instructions for delivery.

0

See full customer review

PS

Paul Skeet

11 months ago

Date of purchase: 09/07/2023

What Paul Skeet said about The Works:

All good. Good communication. Ready on time. Pich up easy. Staff friendly. Great.

0

See full customer review

PW

Peggy Webster

11 months ago

Date of purchase: 09/07/2023

What Peggy Webster said about The Works:

The works is an excellent shop for lower priced goods be it books , crafting or whatever your hobby. I would have given it 5 stars but let’s itself down on one thing. I have ordered several times onli

...

Read all

0

See full customer review

DT

Derek Thombs

11 months ago

Date of purchase: 09/07/2023

What Derek Thombs said about The Works:

Very good service

0

See full customer review

Trusted Customer

11 months ago

Date of purchase: 09/07/2023

Wonderful array of jigsaw puzzles. So easy to order and delivery was excellent. Would certainly recommend.

0

See full customer review

Trusted Customer

11 months ago

Date of purchase: 09/06/2023

I love all items I buy from The Works .. my local store is great but they have now only a small selection of craft items .. big mistake that .. as there is so many crafters in this area… maybe if they

...

Read all

0

See full customer review

GO

Georgina Osborne

11 months ago

Date of purchase: 09/02/2023

What Georgina Osborne said about The Works:

Really easy to order, fast delivery, really good prices and lots of multi buy deals

0

See full customer review

MO

Martin Osborne

11 months ago

Date of purchase: 09/06/2023

What Martin Osborne said about The Works:

ok, thank you

0

See full customer review

IV

Ivana Vilhanova

11 months ago

Date of purchase: 09/06/2023

What Ivana Vilhanova said about The Works:

Fast and good quality

0

See full customer review

SB

Susan Berwick

11 months ago

Date of purchase: 08/31/2023

What Susan Berwick said about The Works:

Very good quick service

0

See full customer review

Not received a review invite?

About The Works

The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.

Read all

01213136050

Boldmere House, Faraday Avenue, Hams Hall Distribution Park, Coleshill, Warwickshire, B46 1AL, United Kingdom