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The Works Reviews

Rated
Excellent

Inspiring and empowering customers to read, learn, create and play

Service
4.7
/5

5

4

3

2

1

8,785

796

143

127

387

10,238

ratings over the past year

Displaying all 266,188 reviews
Trusted Customer
11 months ago
Date of purchase: 09/05/2023
Excellent value. Swift delivery. Quality goods
NO
Northernstock2
Huddersfield
11 months ago
Date of purchase: 09/05/2023
What Northernstock2 said about The Works:
Loved the idea of the 10 for £10 book offer and that I could send to Scotland. So decided to get my Gt nephew some lovely books for his birthday and send them by courier to him as lives 200miles away
...
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JS
Jane Scott
Orkney
11 months ago
Date of purchase: 09/05/2023
What Jane Scott said about The Works:
Arrived promptly, products very well priced, delighted! I needed crochet hooks, but ended up restocking on sketch pads as well.
AS
Abigail Shearsmith
11 months ago
Date of purchase: 09/05/2023
What Abigail Shearsmith said about The Works:
Excellent service and always great prices
WH
WILLIAM HARVEY
11 months ago
Date of purchase: 09/05/2023
What WILLIAM HARVEY said about The Works:
ecellent service and value
Trusted Customer
11 months ago
Date of purchase: 09/05/2023
Excelllent service fast delivery well packaged
ID
INGRID DENNISON
11 months ago
Date of purchase: 09/04/2023
What INGRID DENNISON said about The Works:
I often use the click and collect service especially to get items that are not in my local store. I was kept up to date and received notification when my order was ready to collect. The items were cor
...
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AM
Amanda
Hull
11 months ago
Date of purchase: 09/04/2023
What Amanda said about The Works:
Easy to order and quick delivery. Will definitely use again.
CK
Catherine Knowles
Bradford
11 months ago
Date of purchase: 08/19/2023
What Catherine Knowles said about The Works:
Products were good and prompt delivery
JG
J Gray
Glannau Dyfrdwy
11 months ago
Date of purchase: 09/04/2023
What J Gray said about The Works:
Easy on line ordering and helpful staff at Ellesmere Port when collecting. Friendly and know about their stock.
About The Works
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.
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Boldmere House, Faraday Avenue, Hams Hall Distribution Park, Coleshill, Warwickshire, B46 1AL, United Kingdom
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About The Works
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.