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The Works Reviews

http://www.theworks.co.uk
Rated
Excellent

Inspiring and empowering customers to read, learn, create and play

Service
4.7
/5

5

4

3

2

1

8,784

795

142

127

387

10,235

ratings over the past year

Displaying all 266,183 reviews
VG
Vikki Green
Stockport
11 months ago
Date of purchase: 09/04/2023
What Vikki Green said about The Works:
Great choice of items and the staff are always very helpful.
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KS
karen sear
11 months ago
Date of purchase: 09/04/2023
What karen sear said about The Works:
Ordered easily good delivery . Happy with goods ordered
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CP
Carol Preece
Maldon, Essex
11 months ago
Date of purchase: 09/04/2023
What Carol Preece said about The Works:
Great products at great prices ! Easy to use online ordering and quick delivery. Just the ticket if you need a stationery top up and can't get to the store. A very satisfied customer.
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Trusted Customer
11 months ago
Date of purchase: 08/31/2023
I was waiting for the product for long time and the order was canceled by the work without reason.
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Donna Smith
The Works
11 months ago
Good afternoon, Thank you for your feedback. I'm very sorry to hear that your order was lost in transit. We are working closely with our couriers to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate. Our records show a customer service adviser issued a refund as the items could not be resent due to stock issues. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards, The Works.
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Trusted Customer
11 months ago
Date of purchase: 09/03/2023
Always value for money, pretty covers and lovely gifts
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AC
Alison Campbell
Denny
11 months ago
Date of purchase: 09/03/2023
What Alison Campbell said about The Works:
They priced, processed order and delivered to a standard that couldn’t be faulted.
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Trusted Customer
11 months ago
Date of purchase: 09/01/2023
Very quick and speedy receipt of goods.
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Trusted Customer
11 months ago
Date of purchase: 09/02/2023
Good selection of everything very good delivery
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Trusted Customer
11 months ago
Date of purchase: 09/03/2023
packaged quite badly and the box was basically open when i received it. also just didn't get one of the items i ordered for some reason with no explanation why
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Donna Smith
The Works
11 months ago
Good afternoon, Thank you for your feedback. We are extremely sorry that your order has arrived with an item missing. Our records show a customer service adviser has been in touch and has resolved your issues. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards, The Works.
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NB
Neil Bond
11 months ago
Date of purchase: 09/03/2023
What Neil Bond said about The Works:
This retailer has a great range of their own brand jigsaws so I regularly return here for their new releases. Items arrive quickily with good communications throughout
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About The Works
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.
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01213136050
Boldmere House, Faraday Avenue, Hams Hall Distribution Park, Coleshill, Warwickshire, B46 1AL, United Kingdom
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About The Works
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.