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The Works Reviews

http://www.theworks.co.uk
Rated
Excellent

Inspiring and empowering customers to read, learn, create and play

Service
4.7
/5

5

4

3

2

1

8,771

794

142

127

386

10,220

ratings over the past year

Displaying all 266,167 reviews
Trusted Customer
11 months ago
Date of purchase: 09/02/2023
Always excellent
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EC
Elizabeth Cole
11 months ago
Date of purchase: 09/02/2023
What Elizabeth Cole said about The Works:
Always great choice and quick delivery and well priced
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MJ
Mary Jeffery
11 months ago
Date of purchase: 09/02/2023
What Mary Jeffery said about The Works:
Great service brilliant books quick delivery good value for money easy to order
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Trusted Customer
11 months ago
Date of purchase: 09/02/2023
Excellent products, very good service, I have used the Works many times and feel very lucky to have found them. Doing it on line is perfect for me. Thank you. as i can't get to the Shop as I used too.
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MA
Margaret
Grimsby
11 months ago
Date of purchase: 09/02/2023
What Margaret said about The Works:
Great service
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Trusted Customer
11 months ago
Date of purchase: 09/01/2023
Very good service
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CT
Cassie Thomas
11 months ago
Date of purchase: 09/01/2023
What Cassie Thomas said about The Works:
Emailed three times regarding a broken item and still no answer. Even tried to ring them but it said the number isn’t recognisable
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Donna Smith
The Works
11 months ago
Good afternoon, Thank you for your feedback. Please accept our sincere apologies that your order was delivered to you damaged. Our records show that our customer service team emailed you on the 13th of September requesting images of the damaged items, alternatively any damaged items can be returned to any one of our stores. This will be passed to the relevant department for further training to ensure you receive our excellent customer service. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards, The Works.
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Trusted Customer
11 months ago
Date of purchase: 09/01/2023
Excellent service. Delivered on time, items as described
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Trusted Customer
11 months ago
Date of purchase: 09/01/2023
Ordered 8 picture frames. They arrived smash due to being simply placed in to a box without any padding or protection.
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Donna Smith
The Works
11 months ago
Good afternoon, Thank you for your feedback. Please accept our sincere apologies that your order was delivered to you damaged. Our records show that our customer service team have resolved this issue and a refund has been processed. This will be passed to the relevant department for further training to ensure you receive our excellent customer service. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards, The Works.
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Trusted Customer
11 months ago
Date of purchase: 09/01/2023
Purchase was available for collection on time
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About The Works
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.
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01213136050
Boldmere House, Faraday Avenue, Hams Hall Distribution Park, Coleshill, Warwickshire, B46 1AL, United Kingdom
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About The Works
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.