Merchant Logo

The Works Reviews

Rated
Excellent

Inspiring and empowering customers to read, learn, create and play

Service
4.7
/5

5

4

3

2

1

8,799

796

143

127

388

10,253

ratings over the past year

Displaying all 266,170 reviews
GG
Geoff Green
1 year ago
Date of purchase: 08/21/2023
What Geoff Green said about The Works:
Being a book lover, The Works is the obvious place to supplement my passion for reading. Always excellent books on sale, and my preference is to use the Click and Collect service, which suits me . The
...
Read all
Trusted Customer
1 year ago
Date of purchase: 08/21/2023
Brilliant service on time delivery
SH
Sarah Humphries
1 year ago
Date of purchase: 08/21/2023
What Sarah Humphries said about The Works:
Good service and didn't wait long for them to bring my order out ot me
LH
Lynne Harrison
1 year ago
Date of purchase: 08/21/2023
What Lynne Harrison said about The Works:
Really quick service
Trusted Customer
1 year ago
Date of purchase: 08/20/2023
Excellent 👍
Trusted Customer
1 year ago
Date of purchase: 08/19/2023
Good quality products at a reasonable price and with quick delivery
DR
Diane Read
1 year ago
Date of purchase: 08/19/2023
What Diane Read said about The Works:
An answer to my 2 or 3 emails stating an item was damaged.
Merchant Logo
Donna Smith
The Works
1 year ago
Good morning, Thank you for your feedback. Please accept our sincere apologies that your order was delivered to you damaged. Our records show that our customer service team emailed you on the 26th and 31st of August requesting images of the damaged items, this may have gone into your junk. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards, The Works.
KG
Kelly Gould
1 year ago
Date of purchase: 08/20/2023
What Kelly Gould said about The Works:
Fast delivery from ordering. Can't rate advents as not Christmas yet. Will order again.
JY
Jackie Yiu
1 year ago
Date of purchase: 08/20/2023
What Jackie Yiu said about The Works:
Fantastic service very prompt everything ok. Will use again 💗
GH
Graham Harmer
1 year ago
Date of purchase: 08/20/2023
What Graham Harmer said about The Works:
Awesome 😎
About The Works
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.
Read all
Boldmere House, Faraday Avenue, Hams Hall Distribution Park, Coleshill, Warwickshire, B46 1AL, United Kingdom
Award

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

Why trust Feefo reviews?

About The Works
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.