Search reviews
Looking for our business site?

Visit

Feefo.com

Merchant Logo

The Works Reviews

http://www.theworks.co.uk
Rated
Excellent

Inspiring and empowering customers to read, learn, create and play

Service
4.7
/5

5

4

3

2

1

8,790

795

143

128

387

10,243

ratings over the past year

Displaying all 266,151 reviews
Trusted Customer
1 year ago
Date of purchase: 07/20/2023
User friendly site, viewed what I wanted to purchase, paid for the goods and they were delivered SIMPLE.
0
Share
See full customer review
Trusted Customer
1 year ago
Date of purchase: 07/20/2023
Excellent choice good value arrived promptly will definitely being ordering online again
0
Share
See full customer review
SD
Sharon Dye
Nottingham
1 year ago
Date of purchase: 07/18/2023
What Sharon Dye said about The Works:
My order arrived within 2 days of ordering and was well packed so everything arrived in perfect condition. Excellent 5 star service. I enjoy browsing the website and will no doubt order again.
0
Share
See full customer review
Trusted Customer
1 year ago
Date of purchase: 07/19/2023
Easy to order fast delivery good quality products
0
Share
See full customer review
Trusted Customer
1 year ago
Date of purchase: 07/18/2023
Yes keep in touch once the order is placed. It took over a week for the order to arrive in the shop for collection! The staff in the shop were helpful in telling me it was out for delivery to them but
...
Read all
Merchant Logo
Donna Smith
The Works
1 year ago
Good morning, Thank you for your feedback. I'm very sorry to hear that your order was delayed due to an issue with the courier. We are working closely with our couriers to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards, The Works.
0
Share
See full customer review
KD
K. Dodsworth
1 year ago
Date of purchase: 07/19/2023
What K. Dodsworth said about The Works:
Ordered some things for Granddaughter to do in the summer holidays from a wide selection of crafts and kits. Everything arrived safely very quickly and pleased to say they've kept both of us well occu
...
Read all
0
Share
See full customer review
Trusted Customer
1 year ago
Date of purchase: 07/18/2023
The staff I dealt with were very polite and helpful.
0
Share
See full customer review
SH
shane harrower
Nuneaton
1 year ago
Date of purchase: 07/19/2023
What shane harrower said about The Works:
Easy to order online. Pick up at local store. Good communication and quick service.
0
Share
See full customer review
Trusted Customer
1 year ago
Date of purchase: 07/03/2023
Excellent experience
0
Share
See full customer review
Trusted Customer
1 year ago
Date of purchase: 07/19/2023
good, pleased
0
Share
See full customer review
Not received a review invite?
About The Works
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.
Read all
01213136050
Boldmere House, Faraday Avenue, Hams Hall Distribution Park, Coleshill, Warwickshire, B46 1AL, United Kingdom
Customer Support
Website
Facebook
X (Twitter)
Instagram
Award

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards
Why trust Feefo reviews?

Learn more about Feefo
About The Works
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.