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The Works Reviews

http://www.theworks.co.uk

Rated

Excellent

Inspiring and empowering customers to read, learn, create and play

Service

4.7

/5

5

4

3

2

1

8,790

795

143

128

387

10,243

ratings over the past year

Displaying all 266,151 reviews

Trusted Customer

1 year ago

Date of purchase: 07/16/2023

Good quality books, quick delivery, great value

0

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LW

Lin Wakenshaw

1 year ago

Date of purchase: 07/16/2023

What Lin Wakenshaw said about The Works:

Arrived on time and as described

0

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Trusted Customer

1 year ago

Date of purchase: 07/18/2023

Quick service, Staff very friendly and helpful. Would definitely shop there again.

0

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TM

Tricia Martin

1 year ago

Date of purchase: 07/18/2023

What Tricia Martin said about The Works:

Excellent service, quick & always pleased with my purchases. I have been buying books for some time now & I am never disappointed.

0

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Trusted Customer

1 year ago

Date of purchase: 07/18/2023

Prices very good and have a wide variety of craft merchandise

0

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TS

thomas scully

leeds

1 year ago

Date of purchase: 07/18/2023

What thomas scully said about The Works:

order was dealt with effecientlyand quickly

0

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Trusted Customer

1 year ago

Date of purchase: 07/18/2023

Superb efficient service

0

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Trusted Customer

1 year ago

Date of purchase: 07/18/2023

I had to contact Customer service about my order and after their assistance, problem was solved and delivery followed.

0

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SM

Sophie Marinelli

1 year ago

Date of purchase: 07/18/2023

What Sophie Marinelli said about The Works:

Parcel never got delivered, ignored number of emails sent

Donna Smith

The Works

1 year ago

Good morning, Thank you for your feedback. I'm very sorry to hear that your order was lost in transit. We are working closely with our couriers to improve the service and appreciate all feedback to help us to look into this further. Our records show a customer service adviser has emailed you a Denial of receipt form to sign and return as the couriers have advised the parcel was delivered, (this may have gone into your junk). As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards, The Works.

0

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Trusted Customer

1 year ago

Date of purchase: 07/18/2023

Good service and fast delivery

0

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About The Works

The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.

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01213136050

Boldmere House, Faraday Avenue, Hams Hall Distribution Park, Coleshill, Warwickshire, B46 1AL, United Kingdom