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The Works Reviews

http://www.theworks.co.uk
Rated
Excellent

Inspiring and empowering customers to read, learn, create and play

Service
4.7
/5

5

4

3

2

1

8,797

795

143

127

388

10,250

ratings over the past year

Displaying all 266,167 reviews
Trusted Customer
10 years ago
Date of purchase: 09/06/2013
Very pleased with the service
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Trusted Customer
10 years ago
Date of purchase: 09/04/2013
Everything arrived on time, undamaged and (due to the offer) at an excellent price. What more could I ask for
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Trusted Customer
10 years ago
Date of purchase: 09/05/2013
very pleased with product,delivery service, will use again
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Trusted Customer
10 years ago
Date of purchase: 09/01/2013
The delivery was very prompt and the product I bought was good value
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Trusted Customer
10 years ago
Date of purchase: 08/31/2013
No problems at all.
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Trusted Customer
10 years ago
Date of purchase: 09/03/2013
I only put "good" as I think that the web site is very slow. It has got better lately but is still not perfect! The goods I order are always good value and the postage is fair.
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Trusted Customer
10 years ago
Date of purchase: 09/02/2013
Fast delivery and all as described at a reasonable price.
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Trusted Customer
10 years ago
Date of purchase: 08/31/2013
Sometimes items out of stock despite website saying in stock, really annoying!
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Trusted Customer
10 years ago
Date of purchase: 09/01/2013
The delivery was sent to my billing address, not the address I specified.
Merchant Logo
The Works
The Works
10 years ago
Good Morning Thank you for your feedback. I do apologise that this parcel was not delivered to the delivery address. We will raise this with our carriers. Please accept my apologies for any inconvenience caused. Regards The Works Customer Service
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Trusted Customer
10 years ago
Date of purchase: 08/31/2013
Don't seem to have a clue on how to pack mail order goods, puts delicate/breakable model kits in jiffy bags to send that arrive squashed . One order I placed was sent through 3 different carriers so h
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Merchant Logo
The Works
The Works
10 years ago
Good Evening I do apologise that your items have arrived damaged. We are currently reviewing our packaging to prevent errors like this occurring. Please return the item back to us for a full refund or exchange. apologies again for any disappointment or inconvenience caused on this occasion. The Works Customer Service
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About The Works
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.
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01213136050
Boldmere House, Faraday Avenue, Hams Hall Distribution Park, Coleshill, Warwickshire, B46 1AL, United Kingdom
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About The Works
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.