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The Works Reviews

http://www.theworks.co.uk
Rated
Excellent

Inspiring and empowering customers to read, learn, create and play

Service
4.7
/5

5

4

3

2

1

8,768

795

143

126

385

10,217

ratings over the past year

Displaying all 266,192 reviews
EM
Edwina Martin
Sutton
11 months ago
Date of purchase: 09/15/2023
What Edwina Martin said about The Works:
Excellent from ordering to delivery. Very easy to place an order online including at the checkout. Delivery was made very quickly via normal delivery method.
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Sue Godden
Brighton
11 months ago
Date of purchase: 09/15/2023
What Sue Godden said about The Works:
The items came quick in a nice large box packed OK needs bit of padding if anything fragile
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andrea thomas
11 months ago
Date of purchase: 09/15/2023
What andrea thomas said about The Works:
Everything, they were helpful and polite
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PJ
Pauline Johnson
Macclesfield
11 months ago
Date of purchase: 09/15/2023
What Pauline Johnson said about The Works:
Ordered the wool on line and received very quickly. Excellent wool as well!
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MR
MrsB2023
Hampshire
11 months ago
Date of purchase: 09/15/2023
What MrsB2023 said about The Works:
Great choice if books, at superb prices and very quick delivery too so many thanks indeed
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Trusted Customer
11 months ago
Date of purchase: 09/15/2023
Great service
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Trusted Customer
11 months ago
Date of purchase: 09/14/2023
One item damaged. Contacted via online support and never received a reply. Very disappointing.
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Donna Smith
The Works
11 months ago
Good morning, Thank you for your feedback. Please accept our sincere apologies that your order was delivered to you damaged. Our records show that our customer service team emailed you on the 29th of September requesting images of the damaged items. We can confirm that any damaged items can also be returned to any one of our stores. This will be passed to the relevant department for further training to ensure you receive our excellent customer service. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards, The Works.
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Trusted Customer
11 months ago
Date of purchase: 09/15/2023
Excellent sturdy boxes and very quick delivery.
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FM
Fiona MacKay
11 months ago
Date of purchase: 09/14/2023
What Fiona MacKay said about The Works:
As always, thus far, my items arrived well packaged and promptly and intact.
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Trusted Customer
11 months ago
Date of purchase: 09/13/2023
Very good value and speedy delivery
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About The Works
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.
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01213136050
Boldmere House, Faraday Avenue, Hams Hall Distribution Park, Coleshill, Warwickshire, B46 1AL, United Kingdom
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About The Works
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.