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The Works Reviews

http://www.theworks.co.uk
Rated
Excellent

Inspiring and empowering customers to read, learn, create and play

Service
4.7
/5

5

4

3

2

1

8,768

795

143

126

385

10,217

ratings over the past year

Displaying all 266,192 reviews
MA
Mazerati
Cannock
11 months ago
Date of purchase: 09/14/2023
What Mazerati said about The Works:
Arrived swiftly..pleasent staff at cannock branch..helpful
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Trusted Customer
11 months ago
Date of purchase: 09/14/2023
Service very good, but one price of the jigsaw missing ?? I’ve done hundreds of The Works Jigsaws, had two where pieces missing 🌺
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Veronica Fitch
Bromley
11 months ago
Date of purchase: 09/14/2023
What Veronica Fitch said about The Works:
Lots of choices for stocking fillers. Friendly staff. Also had reward points to use, which was a bonus! Always good selection of younger children’s books .
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Chrissy Jewell
11 months ago
Date of purchase: 09/14/2023
What Chrissy Jewell said about The Works:
Allways a fast, reliable service. Items arrive well packaged and on time. Items as described on the website.
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Trusted Customer
11 months ago
Date of purchase: 09/14/2023
Lovely quality books at a very reasonable price. Quick delivery and the books are very much loved.
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Trusted Customer
11 months ago
Date of purchase: 09/14/2023
Very good, thank you!
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Trusted Customer
11 months ago
Date of purchase: 09/14/2023
Easy and quick ordering process. Goods received speedily and very reasonably priced as always.
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Trusted Customer
11 months ago
Date of purchase: 09/14/2023
Excellent customer service, this was the second time that we had visited the store to make our choice, nice to visit a store where we were not pounced on as soon as we walked through the door Great he
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Trusted Customer
11 months ago
Date of purchase: 09/09/2023
paid extra for next day delivery but it didnt show up on the day expected came a day later
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Donna Smith
The Works
11 months ago
Good morning, Thank you for your feedback. I'm very sorry to hear that your order was delayed due to an issue with the courier. We are working closely with our couriers to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate. Our records show a customer service adviser has been in touch and has issued a refund for the next day delivery charge. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards, The Works.
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Bev Clarke
11 months ago
Date of purchase: 09/13/2023
What Bev Clarke said about The Works:
Really easy to order and collect. Always great price for quality products..
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About The Works
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.
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01213136050
Boldmere House, Faraday Avenue, Hams Hall Distribution Park, Coleshill, Warwickshire, B46 1AL, United Kingdom
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About The Works
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.