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The Works Reviews

http://www.theworks.co.uk
Rated
Excellent

Inspiring and empowering customers to read, learn, create and play

Service
4.7
/5

5

4

3

2

1

8,774

796

143

127

386

10,226

ratings over the past year

Displaying all 266,192 reviews
JW
jannette wells
11 months ago
Date of purchase: 09/12/2023
What jannette wells said about The Works:
The order came quickly and was well packed the items seem really good and i will purchase from you again
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ON
Olive Newson
11 months ago
Date of purchase: 09/11/2023
What Olive Newson said about The Works:
Prompt service and everything I ordered came. I will certainly be using them again and will recommend them to my friends.
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TK
Tina Kettleborough
11 months ago
Date of purchase: 09/12/2023
What Tina Kettleborough said about The Works:
Let you browse without bothering you Friendly staff Great range of products at reasonable prices
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Trusted Customer
11 months ago
Date of purchase: 09/12/2023
The most important thing I liked is having plenty of time to select the books. I could see what they were about so making my choices much easier. I didn’t feel pressured at all. There was plenty of c
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Nichola sackley
11 months ago
Date of purchase: 09/12/2023
What Nichola sackley said about The Works:
Fab online purchase and collected from the Farnborough store, where staff were friendly and professional
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Natalie Walton
Cheshire
11 months ago
Date of purchase: 09/12/2023
What Natalie Walton said about The Works:
When Evri lose a parcel, as they regularly do, you should seem as if you maybe care a little bit instead of just issuing a refund. You could even offer to resend the items that are still in stock. Bes
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Donna Smith
The Works
11 months ago
Good Afternoon, Thank you for your feedback. I'm very sorry to hear that your order was lost in transit. We are working closely with our couriers to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate. Our records show that a refund was issued as the items could not be resent due to stock issues. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards, The Works.
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David Ralph
Cheltenham
11 months ago
Date of purchase: 09/12/2023
What David Ralph said about The Works:
Good selection of books, great prices and speedy delivery
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Trusted Customer
11 months ago
Date of purchase: 09/12/2023
Good service and lovely staff in my local Bridlington Store
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Trusted Customer
11 months ago
Date of purchase: 09/12/2023
Quick postage and collection time. Store workers lovely on collection. Only downside is that books were damaged due to the way they were packaged (plastic bag).
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Trusted Customer
11 months ago
Date of purchase: 09/12/2023
Very clean,helpful and well displayed
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About The Works
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.
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01213136050
Boldmere House, Faraday Avenue, Hams Hall Distribution Park, Coleshill, Warwickshire, B46 1AL, United Kingdom
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About The Works
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.