How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

The Works Reviews

http://www.theworks.co.uk

Rated

Excellent

Inspiring and empowering customers to read, learn, create and play

Service

4.7

/5

5

4

3

2

1

8,771

796

143

127

386

10,223

ratings over the past year

Displaying all 266,189 reviews

Trusted Customer

11 months ago

Date of purchase: 09/11/2023

GREAT VALUE FOR MONEY. EASY TO ORDER ON-LINE. QUICK SERVICE. GREAT COMPANY TO DEAL WITH.

0

See full customer review

ES

Emma Sachdeva

Wallington

11 months ago

Date of purchase: 09/11/2023

What Emma Sachdeva said about The Works:

Love shopping at the works always great value for money and love the free click and collect at my nearest store ladies were lovely every time.i go in and very talkative also. Cnt wait for their full X

...

Read all

0

See full customer review

Trusted Customer

11 months ago

Date of purchase: 09/11/2023

Very happy with the works and order regularly and their customer service is excellent.

0

See full customer review

KJ

Karen Jackson

11 months ago

Date of purchase: 09/11/2023

What Karen Jackson said about The Works:

Great service , quick delivery Kept up to date with tracking order

0

See full customer review

Trusted Customer

11 months ago

Date of purchase: 09/11/2023

I definitely would use them again and recommend them. Very helpful and pleasant staff in store and goods are excellent quality and reasonably priced.

0

See full customer review

Trusted Customer

11 months ago

Date of purchase: 09/11/2023

Good service and delivery

0

See full customer review

Trusted Customer

11 months ago

Date of purchase: 09/11/2023

The staff are excellent, very helpful. The prices unbelievable. I got a set of books worth £88 for just 6, perfect for Xmas. Everyone should visit for ideas on gifts.

0

See full customer review

HH

Hayley Hurd

11 months ago

Date of purchase: 09/11/2023

What Hayley Hurd said about The Works:

Great value books for my little one :) the works always has some great deals on, and quick free delivery if you spend over £25

0

See full customer review

VA

Valerie Ainsworth

Brackley, Northants

11 months ago

Date of purchase: 09/11/2023

What Valerie Ainsworth said about The Works:

Excellent! Efficient and very good quality.

0

See full customer review

Trusted Customer

11 months ago

Date of purchase: 09/11/2023

Quick delivery just what I was after

0

See full customer review

Not received a review invite?

About The Works

The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.

Read all

01213136050

Boldmere House, Faraday Avenue, Hams Hall Distribution Park, Coleshill, Warwickshire, B46 1AL, United Kingdom