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The Works Reviews | Customer Service Reviews for https://www.feefo.com/reviews/the-works | Feefo

Displaying all 266,189 reviews

Sharon Stronach

11 months ago

Date of purchase: 09/11/2023

What Sharon Stronach said about The Works:

Exactly what I wanted good value for money xxxxx

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Trusted Customer

11 months ago

Date of purchase: 09/11/2023

Zzzzzzzzzz

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Rita Kay-Jones

11 months ago

Date of purchase: 09/11/2023

What Rita Kay-Jones said about The Works:

Absolutely rubbish. I order a birthday card on the 2nd of October & still not arrived on checking status of order not finding my order number

Donna Smith

The Works

11 months ago

Good afternoon, Thank you for your feedback. I'm very sorry to hear that your order was delayed due to an issue with the courier. We are working closely with our couriers to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate. Our records show that this order has now been collected. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards, The Works.

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Trusted Customer

11 months ago

Date of purchase: 09/11/2023

Said 3 working days took 7 days. No response from customer service despite contacting them 2 times to track the order.

Donna Smith

The Works

11 months ago

Good afternoon, Thank you for your feedback. I'm very sorry to hear that your order was delayed due to an issue with the courier. We are working closely with our couriers to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate. Our records show a customer service adviser contacted you on the 14th and on the 16th of September to apologise for the delay. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards, The Works.

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Carol Neale

11 months ago

Date of purchase: 09/10/2023

What Carol Neale said about The Works:

Service is great the website is easy to use and the prices are amazing and there is so much to chose from

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Carol Leadbetter

Paignton Devon

11 months ago

Date of purchase: 09/04/2023

What Carol Leadbetter said about The Works:

They are all very helpful and friendly in my local shop. Nothing is too much trouble. They will look for something if you can't find it in the shop.

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Carol A Sanders

11 months ago

Date of purchase: 09/10/2023

What Carol A Sanders said about The Works:

Never have any problems with my orders, always arrive on time and well packaged. Their offers and prices are great also selection

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Trusted Customer

11 months ago

Date of purchase: 09/10/2023

A first class service from ordering on their website which is so easy to use. A very quick delivery too.

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JBB

Leicestershire

11 months ago

Date of purchase: 09/10/2023

What JBB said about The Works:

Always arrive well packaged and kept informed of delivery dates and times, a huge range of different products and at good prices. I would recommend a visit.

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Trusted Customer

11 months ago

Date of purchase: 09/10/2023

Was delighted how quickly the order arrived and all well packed and great condition. I was very happy with all the items too, not to mention very good pricing. The fact that I like all the merchandi

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About The Works

The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.

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01213136050

Boldmere House, Faraday Avenue, Hams Hall Distribution Park, Coleshill, Warwickshire, B46 1AL, United Kingdom