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The Works Reviews

http://www.theworks.co.uk
Rated
Excellent

Inspiring and empowering customers to read, learn, create and play

Service
4.7
/5

5

4

3

2

1

8,770

796

143

127

386

10,222

ratings over the past year

Displaying all 266,188 reviews
Trusted Customer
11 months ago
Date of purchase: 09/08/2023
The box my items came is was water damaged and so were two items inside. I contacted customer service twice but had no response. I haven't returned the items as I want them replacing and don't want to
...
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Donna Smith
The Works
11 months ago
Good afternoon, Thank you for your feedback. Please accept our sincere apologies that your order was delivered to you damaged. Our records show that our customer service team emailed you on the 12th and the 14th of September requesting images of the damaged items, this may have gone into your junk This will be passed to the relevant department for further training to ensure you receive our excellent customer service. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards, The Works.
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Trusted Customer
11 months ago
Date of purchase: 09/08/2023
Prompt delivery, well packaged and item as expected. Thank you
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Stephen Jordan
11 months ago
Date of purchase: 09/08/2023
What Stephen Jordan said about The Works:
The delivery was on time and the items purchased are a good set of painting equipment for the price.
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Trusted Customer
11 months ago
Date of purchase: 09/08/2023
Very fast delivery, always pleased with my purchases, no problems brilliant service. Thank you so much
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BERNARD ASKEW
11 months ago
Date of purchase: 09/02/2023
What BERNARD ASKEW said about The Works:
The books are well packed and the delivery is excellent, that is why I am a regular shopper.
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Trusted Customer
11 months ago
Date of purchase: 09/08/2023
easy to use
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Nicola Bourne
Devon
11 months ago
Date of purchase: 09/08/2023
What Nicola Bourne said about The Works:
Whenever I order from The Works it always is an easy experience. Finding what I want & there's always lots of choice to the items arriving quickly & well packaged.
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Carol Lucas
11 months ago
Date of purchase: 09/08/2023
What Carol Lucas said about The Works:
Easy to order x quick service x value for money I will recommend to others x
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Carol Reith
11 months ago
Date of purchase: 09/08/2023
What Carol Reith said about The Works:
Everything that came is as expected. It all came in a suitably sized box, and some of the products will be great for my daughters wedding.
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Trusted Customer
11 months ago
Date of purchase: 09/08/2023
Excellent service. Goods were delivered quickly and we were informed at all stages from order to delivery.
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About The Works
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.
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01213136050
Boldmere House, Faraday Avenue, Hams Hall Distribution Park, Coleshill, Warwickshire, B46 1AL, United Kingdom
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About The Works
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.