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Topsoil Direct Ltd Reviews | Customer Service Reviews for https://www.feefo.com/reviews/topsoil-co-uk | Feefo

Displaying all 1,780 reviews

Simon Whincop

2 years ago

Date of purchase: 06/23/2022

What Simon Whincop said about Topsoil Direct Ltd:

Great service, delivery on time! Will use this company again

Product reviews

Donald Smith

2 years ago

Date of purchase: 06/01/2022

What Donald Smith said about Topsoil Direct Ltd:

Delivery was prompt and the driver left it where I asked him to. The bags were half full (I understand that being stacked on each other compressed the soil but I felt short changed somewhat).

Product reviews

The bags were not full as I previously described

Jessica Horseman

Topsoil Direct Ltd

2 years ago

Thank you for your feedback. It is perfectly normal to find that the topsoil does not come right to the top of the bag. We intentionally use bags that stretch and sag. Topsoil by its very nature will settle in transit i.e. vibration during distribution will cause the levels to fall as the particles settle together. Bags are also ‘double-stacked’ for storage at our production site so the ‘bottom bags’ can become compressed – the height of these ‘bottom bags’ will be significantly reduced and can cause a bag to look underfilled. Please don't hesitate to get in touch if you feel we can be of any more help.

Trusted Customer

2 years ago

Date of purchase: 06/30/2022

Good efficient service. Delivery delayed but they rang and notified me straight away

Product reviews

Trusted Customer

2 years ago

Date of purchase: 06/27/2022

Very good all round service

Product reviews

Trusted Customer

2 years ago

Date of purchase: 06/30/2022

Excellent,and very good turf.

Product reviews

Trusted Customer

2 years ago

Date of purchase: 06/29/2022

Quick efficient service. Friendly driver

Product reviews

Trusted Customer

2 years ago

Date of purchase: 06/29/2022

From ordering to delivery everything went very smoothly. Excellent topsoil and turf. After spreading the topsoil and laying the turf I literally soaked the lot until puddles appeared. I did this for t

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Product reviews

Trusted Customer

2 years ago

Date of purchase: 06/29/2022

Delivered on time on a pallett

Product reviews

Trusted Customer

2 years ago

Date of purchase: 06/22/2022

I was ordered twin's bag top soil but it did come different top soil and leafs maybe my mistakes but they still charge me £60 for return them. I had ti re ordered again. Its tooks 3 weeks to get my re

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Jessica Horseman

Topsoil Direct Ltd

2 years ago

Thank you for your feedback. The variation in the topsoil should not be a cause for concern, as topsoil is a natural product, its appearance may vary from time to time. As we use a third party haulage company, we get charged if a customer requests the topsoil to be returned to us therefore, this is why a charge was incurred. Please don't hesitate to contact me if you require any further information.

Product reviews

Jonathan Lawrence

2 years ago

Date of purchase: 06/29/2022

What Jonathan Lawrence said about Topsoil Direct Ltd:

The soil itself looks good. The delivery driver was very accommodating in parking the pallet just where I wanted it. Can’t fault them.

Product reviews

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About Topsoil Direct Ltd

Good value, high-quality Topsoil, Mulch, Compost, Wood Chippings & Turf, thanks to unique Twinstak technology savings & free delivery

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01430 631111

Breighton Airfield, Bubwith, Selby, North Yorkshire, YO8 6DJ, United Kingdom

Garden Turf from £2.40 - 1m2 Fresh Lawn Turf Rolls

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Topsoil Direct Ltd Reviews

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