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Viners Cutlery Reviews | Customer Service Reviews for https://www.feefo.com/reviews/viners | Feefo

Trusted Customer

5 years ago

Date of purchase: 05/24/2019

Excellent range, quality product and amazing offer

Viners Cutlery

5 years ago

Thank you for your positive review and hope you will shop at Viners again in the near future.

Product reviews

0

EH

Elizabeth Harmer

5 years ago

Date of purchase: 05/27/2019

What Elizabeth Harmer said about Viners Cutlery:

Super quality with pretty design at fabulous price with another set free - amazing

Viners Cutlery

5 years ago

Thank you for your positive review and hope you will shop at Viners again in the near future.

Product reviews

0

Trusted Customer

5 years ago

Date of purchase: 05/11/2019

Great product, delivered with minimum of fuss. I’d buy again, no doubt at all!

Viners Cutlery

5 years ago

Thank you for your positive review and hope you will shop at Viners again in the near future.

Product reviews

0

Trusted Customer

5 years ago

Date of purchase: 05/14/2019

Fast delivery and exactly what I was looking for - quality cutlery

Viners Cutlery

5 years ago

Thank you for your positive review and hope you will shop at Viners again in the near future.

Product reviews

0

Trusted Customer

5 years ago

Date of purchase: 05/18/2019

As there is no actual personal contact, I am very happy with the on-line service provided. This website is easy to follow, there is sufficient information regarding each product. From placing the orde

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Viners Cutlery

5 years ago

Thank you for your positive review and hope you will shop at Viners again in the near future.

Product reviews

0

HR

Helen Rotheram

5 years ago

Date of purchase: 05/15/2019

What Helen Rotheram said about Viners Cutlery:

Excellent quality. Excellent service. Speedy delivery. Love them. Thanks.

Viners Cutlery

5 years ago

Thank you for your positive review and hope you will shop at Viners again in the near future. Regards Viners.

Product reviews

0

Trusted Customer

5 years ago

Date of purchase: 05/05/2019

Great price, quality and fast delivery plus hassle free after service replacement on a damaged spoon.

Viners Cutlery

5 years ago

Thank you for your positive review and hope you will shop at Viners again in the near future. Regards Viners.

Product reviews

0

Trusted Customer

5 years ago

Date of purchase: 05/06/2019

Free delivery, order arrived quickly, kept informed about delivery

Viners Cutlery

5 years ago

Thank you for your positive review and hope you will shop at Viners again in the near future. Regards Viners.

Product reviews

0

DC

David Cross

5 years ago

Date of purchase: 04/26/2019

What David Cross said about Viners Cutlery:

No identification anywhere on the box or cutlery stating that they are top of the range gold plated titanium, they just look like brass knives and forks, and they’re supposed to be a wedding present

Viners Cutlery

5 years ago

We value all of our customer feedback and we thank you for taking the time to leave a review for one of our products. However, please be advised that our Titanium range is not gold plated. We advertise this range on our website and our packaging as having a durable titanium coating and this is finished in either a lustrous gold colour or bronze colour. We also advise that they are made from a high quality stainless steel to create a harder, stronger blade. For your reference these key points are also detailed on the side of the packaging for the recipient to see the benefits of this product. I hope the above information has provided clarity and cleared up any misunderstandings you may have had about this product/materials. If you have any further questions regarding choosing a suitable product for your needs you can contact our customer service team at cutsomerservice@rayware.co.uk who will be more than happy to assist you with this.

DC

David Cross

5 years ago

I have checked the gift case and there is nothing to say it is titanium or anything else, not even a mark on the cutlery or a card inside the box, just looks like brass cutlery, maybe titanium coated but still without any identification marks , just looks like brass, no getting away from it and regardless of your marketing efforts, they just look like brass cutlery with absolutely nothing to say otherwise and I can provide photographic evidence to back up my claim

Viners Cutlery

5 years ago

Thank you for your reply. Our Customer Service team will be in touch with you directly to provide further details about the materials used for this product and information on where these details can be found on the packaging.

Product reviews

Looks like brass, no identifying decal or insignia

Viners Cutlery

5 years ago

We value all of our customer feedback and we thank you for taking the time to leave a review for one of our products. However, please be advised that our Titanium range is not gold plated. We advertise this range on our website and our packaging as having a durable titanium coating and this is finished in either a lustrous gold colour or bronze colour. We also advise that they are made from a high quality stainless steel to create a harder, stronger blade. For your reference these key points are also detailed on the side of the packaging for the recipient to see the benefits of this product. I hope the above information has provided clarity and cleared up any misunderstandings you may have had about this product/materials. If you have any further questions regarding choosing a suitable product for your needs you can contact our customer service team at cutsomerservice@rayware.co.uk who will be more than happy to assist you with this.

0

Trusted Customer

5 years ago

Date of purchase: 05/08/2019

Easy to order delivered quickly safely packaged

Viners Cutlery

5 years ago

Thank you for your positive review and hope you will shop at Viners again in the near future. Regards Viners.

Product reviews

0

Viners Cutlery Reviews

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