Walt Disney Travel Company Reviews

Dear Guest, Thank you for sharing your feedback. We are sorry to learn you experienced challenges during the booking process for your Walt Disney World holiday. We kindly advise that when purchasing tickets, options are presented based on your search criteria with a summary being presented prior to confirming the booking. We thank you for reaching out to our Disney Experts to discuss your booking and do regret if the information provided was felt to be unsatisfactory. Should you have any further questions or queries related to your booking we can be contacted by telephone on 0800 169 0737. We are here 7 days a week from Monday to Friday 9:00 AM to 8:00 PM, Saturday 9:00 AM to 7:00 PM and Sunday 10:00 AM to 4:00 PM (GMT). Rest assured that Guest feedback is an integral way for us to review our service levels and we thank you for sharing your observations. We have now passed your comments to our Technical Team for them to review the ways in which we can improve our website in relation to the booking process. We do apologise for any inconvenience caused by this challenge, and we look forward to welcoming you to Walt Disney World resort very soon. Kind Regards, Walt Disney Travel Company International

Dear Guest, Thank you for your feedback pertaining to your booking experience on our website. We are sorry to learn of the challenges experienced however, we wish to kindly advise that the prices and availability shown during the booking process are from a live reservations system which is subject to change at any moment based on the current availability at that time. Please know that should you have any concerns regarding your booking journey or on the lead up to your holiday, our Disney Experts are available to assist by phone on 0800 169 0737. We are here 7 days a week from Monday to Friday 9:00 AM to 8:00 PM, Saturday 9:00 AM to 7:00 PM and Sunday 10:00 AM to 4:00 PM (BST). Rest assured that Guest feedback is an integral way for us to review our service levels and we thank you for sharing your observations. We once again express our regret for any inconvenience caused by these challenges and we look forward to welcoming you and your family to Walt Disney World Resort very soon. Kind Regards, Walt Disney Travel Company International