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Walt Disney Travel Company Reviews | Customer Service Reviews for https://www.feefo.com/reviews/walt-disney-travel-company | Feefo

Displaying all 4,095 reviews

Trusted Customer

4 months ago

Date of purchase: 04/23/2024

Easy to use, and fast

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Trusted Customer

5 months ago

Date of purchase: 04/22/2024

The website was very tricky to utilise with a few bugs. For example, when you select dates, and want to go back to edit, it would reset some of the options (like flights vs Eurostar) making it difficu

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Meg

Walt Disney Travel Company

5 months ago

Dear Guest, Thank you for sharing your feedback. We are sorry to learn you experienced challenges during the booking process for your Disneyland Paris. We are pleased to confirm that we have emailed you in relation to the feedback provided. Rest assured that Guest feedback is an integral way for us to review our service levels and we thank you for sharing your observations. We have now passed your comments to our Technical Team for them to review the ways in which we can improve our website in relation to the booking process and product offerings. We do hope you enjoy your time at Disneyland Paris. Kind Regards, Walt Disney Travel Company International

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Trusted Customer

5 months ago

Date of purchase: 04/22/2024

So easy to book online. Great experience just having to tick boxes especially with the flights, no having to search through pages just to find premium economy.

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Trusted Customer

5 months ago

Date of purchase: 04/21/2024

Simple et efficace

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Trusted Customer

5 months ago

Date of purchase: 04/20/2024

It is not usable at all. It is not possible to book a more hotel nights than tickets. If you want to sleep the night before entering the park you have to book separately. It is not possible to book 7

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Meg

Walt Disney Travel Company

5 months ago

Thank you for sharing your feedback. We are sorry to learn you experienced challenges during the booking process for your Walt Disney World Resort holiday. We are pleased to confirm that we have emailed you in relation to the feedback provided. Rest assured that Guest feedback is an integral way for us to review our service levels and we thank you for sharing your observations. We have now passed your comments to our Technical Team for them to review the ways in which we can improve our website in relation to the booking process and product offerings. We do hope you enjoy your time at Walt Disney World Resort. Kind Regards, Meg Walt Disney Travel Company International

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Kerry Futter

Thetford

5 months ago

Date of purchase: 04/20/2024

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Jesus Bedia

Barakaldo

5 months ago

Date of purchase: 04/19/2024

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Trusted Customer

5 months ago

Date of purchase: 04/19/2024

As always simple and soooo exciting to go through the steps to creating and booking our 2025 holiday, yayyyyy

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Trusted Customer

5 months ago

Date of purchase: 04/19/2024

The online service went without a hitch, there was a queue to sart with but that was expected.

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Trusted Customer

5 months ago

Date of purchase: 04/19/2024

So straight forward and easy to do. Takes you through step by step. Helps build excitement rather than stress.

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About Walt Disney Travel Company

Walt Disney Travel Company is Disney's official holiday specialist, bringing you a great range of deals on Disney® Hotels, Disney Tickets and Disney holidays. We don't just sell Disney - we are Disney! Because Walt Disney Travel Company is part of the Disney family, you get that special Disney welcome and first-class service from the moment you speak to us. Our Disney Experts and website can help you plan your Disney holiday in detail, whether your heart is set on a trip to Walt Disney World® Resort in Florida, a Disney Cruise or a Disneyland® Paris break - plus, great deals and offers too.

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0800 169 0730

3 Queen Caroline Street, London, Greater London, W6 9PE, United Kingdom