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Walt Disney Travel Company Reviews | Customer Service Reviews for https://www.feefo.com/reviews/walt-disney-travel-company | Feefo

Displaying all 4,095 reviews

Trusted Customer

5 months ago

Date of purchase: 04/17/2024

EXCELLENT

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Cynthia Koelewijn

Biervliet, Holland

5 months ago

Date of purchase: 04/17/2024

What Cynthia Koelewijn said about Walt Disney Travel Company:

It went very very easy. And as a Dutch citizen, i'm so happy that we could pay by Ideal. We are looking forward to our visit at the Disney parcs!!!!

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Trusted Customer

5 months ago

Date of purchase: 04/17/2024

My name got misspelled, I had no opportunity to check the information to send in before finalising. Now I don’t know if my ticket is even valid!!!

Meg

Walt Disney Travel Company

4 months ago

Dear Guest, Thank you for sharing your feedback. We are sorry to learn you experienced challenges during the booking process for your Walt Disney World Resort holiday. Please know, should you have any concerns regarding your bookings our Disney Experts are available to assist by phone. Our Disney Travel Experts can be contacted by telephone on 0800 169 0737. We are here 7 days a week from Monday to Friday 9:00 AM to 8:00 PM, Saturday 9:00 AM to 7:00 PM and Sunday 10:00 AM to 4:00 PM (GMT). Rest assured that Guest feedback is an integral way for us to review our service levels and we thank you for sharing your observations. We have now passed your comments to our Technical Team for them to review the ways in which we can improve our website in relation to the booking process. We do hope you enjoy your time at Walt Disney World Resort. Kind Regards, Meg Walt Disney Travel Company International

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Trusted Customer

5 months ago

Date of purchase: 04/13/2024

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Eileen Beard

horwich

5 months ago

Date of purchase: 04/10/2024

What Eileen Beard said about Walt Disney Travel Company:

very effcient and quick to use

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Pierre

Paris

5 months ago

Date of purchase: 04/09/2024

What Pierre said about Walt Disney Travel Company:

Jumping from a screen to another to get all the related and subtle details can be confusing, and at some points I feared to have missed some key informations. But from the beginning to the end, I appr

...

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Trusted Customer

5 months ago

Date of purchase: 04/08/2024

very quick and easy

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Laurence Cam

France

5 months ago

Date of purchase: 04/04/2024

What Laurence Cam said about Walt Disney Travel Company:

Hello, I have a problem with the name of my son. His name has two 'é'. They have disappeared on the reservation. So his name is wrong. I try to find a mail to help me. Thanks.

Meg

Walt Disney Travel Company

5 months ago

Thank you for your feedback. We are sorry to learn you experienced challenges during the booking process. One of our Guest Care Team will be contacting you today to assist . Kind Regards, Meg

Laurence Cam

5 months ago

Hello, A member try to contact me today. Yesterday, a cast member on the chat of the application said that's not a problem because it's juste a difference between ours languages and no ID will be required for a minor. Is that answer is good? Thanks Sincerely yours Laurence CAM

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Cloe Atkinson

5 months ago

Date of purchase: 04/04/2024

What Cloe Atkinson said about Walt Disney Travel Company:

It seems to be impossible to book more than 1 room at a time which is super frustrating for a family as want to have the two rooms close together

Meg

Walt Disney Travel Company

5 months ago

Thank you for your feedback. We are sorry to learn you experienced challenges during the booking process for your Disneyland Paris holiday. One of our Guest Care Team will be contacting you today to assist with your room requests. Kind Regards, Meg

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Hans Bohlmann

5 months ago

Date of purchase: 04/02/2024

What Hans Bohlmann said about Walt Disney Travel Company:

Die Webseite zur Buchung von Disney-World Tickets war sehr übersichtlich. Zahlung und Buchung waren sehr schnell und problemlos. möglich.

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About Walt Disney Travel Company

Walt Disney Travel Company is Disney's official holiday specialist, bringing you a great range of deals on Disney® Hotels, Disney Tickets and Disney holidays. We don't just sell Disney - we are Disney! Because Walt Disney Travel Company is part of the Disney family, you get that special Disney welcome and first-class service from the moment you speak to us. Our Disney Experts and website can help you plan your Disney holiday in detail, whether your heart is set on a trip to Walt Disney World® Resort in Florida, a Disney Cruise or a Disneyland® Paris break - plus, great deals and offers too.

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0800 169 0730

3 Queen Caroline Street, London, Greater London, W6 9PE, United Kingdom