Service
4.9
/5
Product
4.4
/5

5

4

3

2

1

232

31

4

0

0

267

ratings over the past year

Displaying all 4,547 reviews
GO
Gordon
Inverclyde
1 month ago
Date of purchase: 08/12/2024
What Gordon said about Wendy Wu Tours:
Well informed and helpful Looked for the best options for us and made the process easy
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Jimmy McLean
Wendy Wu Tours
14 days ago
Thank you for your lovely feedback! We’re delighted to hear that you found our service well-informed and helpful. It’s great to know that we could make the process easier for you and find the best options. If you need any more assistance, please feel free to get in touch. We’re always here to help. Jimmy, Wendy Wu Tours.
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Trusted Customer
1 month ago
Date of purchase: 08/13/2024
I contacted customer service and received a call back within the hour. Issue resolved and holiday booked.
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Jimmy McLean
Wendy Wu Tours
14 days ago
We’re delighted to hear that we were able to get back to you quickly and resolve your issue. It’s wonderful to know your holiday is now booked. If you need any further assistance or have any questions, please feel free to contact us. Have a fantastic trip!
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Janet
Epsom, Surrey
1 month ago
Date of purchase: 08/12/2024
What Janet said about Wendy Wu Tours:
Arti has been very helpful with my friend and I booking for next year to go to Vietnam. She gave us all the information that we needed to decide and explained what was covered in the price. I already
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Jimmy McLean
Wendy Wu Tours
14 days ago
Thank you so much for your wonderful feedback! We’re thrilled to hear that Arti was able to assist you and your friend with your Vietnam trip and provided all the necessary information. It’s fantastic to know that you’ve already recommended us to a friend at work. If you need any further assistance, please let us know. Jimmy, Wendy Wu Tours.
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Dawn
Letchworth
1 month ago
Date of purchase: 08/12/2024
What Dawn said about Wendy Wu Tours:
Very courteous and polite. Answered all my questions over several phone calls- was told about special offer immediately
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Jimmy McLean
Wendy Wu Tours
14 days ago
Thank you for your kind words. We’re pleased to hear that you found our service courteous and polite, and that all your questions were answered thoroughly. It’s great to know that you were informed about our special offer promptly. If you need any further assistance, please don’t hesitate to get in touch. Kind regards, Jimmy, Wendy Wu Tours.
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Trusted Customer
1 month ago
Date of purchase: 08/10/2024
The booking experience online was very simple and easy to do. I haven't been on the tour yet but hope that goes just as smoothly!
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Jimmy McLean
Wendy Wu Tours
14 days ago
Thank you for taking the time to share your experience! We're thrilled to hear that the booking process was simple and seamless for you. We're confident that your upcoming tour will be just as smooth, and we look forward to providing you with a fantastic experience from start to finish. If you have any questions before your trip, please don't hesitate to contact us. Jimmy, Wendy Wu Tours.
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Trusted Customer
1 month ago
Date of purchase: 08/03/2024
I have always received excellent service from Wendy Wu's. Their staff are polite & friendly & very helpful when you are booking a tour or customising it to meets you needs. I have been on three tours
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Jimmy McLean
Wendy Wu Tours
14 days ago
Thank you so much for your kind words and continued trust in Wendy Wu Tours! We’re delighted to hear that you've had such positive experiences with us over the years, and it’s wonderful to know our team has been helpful, polite, and accommodating. It’s always a pleasure to assist you in customising your trips and ensuring they meet your needs. Your feedback on the tours and the exceptional service from our tour guides is greatly appreciated. We’re thrilled that you find our itineraries enjoyable, informative, and packed with great sights. Knowing that you’ve booked your fourth tour with us means a lot! We look forward to helping make this upcoming adventure just as memorable as your previous ones. Thank you for recommending us and for being a valued customer. Jimmy, Wendy Wu Tours.
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Trusted Customer
1 month ago
Date of purchase: 08/08/2024
Sales consultant Beau was very pleasant to deal with and we received our quotation very swiftly. I had to verify a few items and I was satisfied with all the comments. We also benefitted from a spec
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Trusted Customer
1 month ago
Date of purchase: 08/08/2024
Very efficient and fast customer service over the phone. Julie was very knowledgeable and helpful and changed our flight to our chosen airport at no extra cost. Documents were all correct. Thank you
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Raymondo
Canterbury
1 month ago
Date of purchase: 08/07/2024
What Raymondo said about Wendy Wu Tours:
Phone call centre to enquire about additional nights on published tour. Natasha handled all my questions very professionally adding suggestions from her own experience. Called back two days later to
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Jimmy McLean
Wendy Wu Tours
14 days ago
Thank you for your lovely feedback. We’re delighted to hear that Natasha provided you with excellent service and helpful suggestions from her experience. It’s great to know that your booking process went smoothly, even with a different operator on the follow-up call. We’re thrilled that everything is set for your trip, and we hope you have a wonderful time. If you need any further assistance, please feel free to contact us. Jimmy, Wendy Wu Tours.
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Trusted Customer
1 month ago
Date of purchase: 08/07/2024
The staff were extremely helpful when we were booking our holiday and very patient in answering our questions. Nothing was too much trouble and we are really looking forward to our holiday to Vietnam
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Jimmy McLean
Wendy Wu Tours
14 days ago
Thank you for your lovely review. We’re so pleased to hear that our staff were helpful and patient throughout the booking process. It’s wonderful to know that nothing was too much trouble, and we’re excited for you as you look forward to your holiday in Vietnam and Cambodia next year. If you have any further questions or need assistance, don’t hesitate to get in touch. Jimmy, Wendy Wu Tours.
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About Wendy Wu Tours
Wendy Wu Tours is the UK’s Number 1 Tour Operator to China and Japan and a leading specialist tour operator to Southeast Asia, the Indian Subcontinent, Latin America, Central Asia, the Middle East and Europe.
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Wendy Wu Tours LTD,, Newham's Yard, London, Greater London, SE1 3JE, United Kingdom
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About Wendy Wu Tours
Wendy Wu Tours is the UK’s Number 1 Tour Operator to China and Japan and a leading specialist tour operator to Southeast Asia, the Indian Subcontinent, Latin America, Central Asia, the Middle East and Europe.