Complete efficiency throughout the tour; with excellent tour guides, reasonable to good hotels, beautifully fresh food and detailed itineraries.
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A full range of spectacular sights; from modern to historical cities, stunning scenery in a wide variety of rural areas, beautiful temples and lovely gardens.
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Trusted Customer
10 years ago
Date of purchase: 06/03/2013
Very professionally and efficiently organised. National and local guides have wide knowledge and a good sense of humour!
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Made full use of time to see as much as possible without feeling exhausted at the end. Good variety of pace and activities.
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Trusted Customer
10 years ago
Date of purchase: 11/26/2013
We have sent a letter covering all our points dated 26th of June
to Julia Kirilova Booking Ref UK40082
Wendy Wu Tours
Wendy Wu Tours
10 years ago
Thank you for taking the time to write to us following your tour. Once again, we are extremely grateful for all your comments.
Kind regards,
Lorraine, Customer Services
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Trusted Customer
10 years ago
Date of purchase: 03/16/2013
Wendy Wu are an exceptional company and we were delighted with our tour guide and all the different local guides we had during the holiday, they were very knowledgeable and helped make everything very
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Product reviews
This is an excellent tour and covers the very best highlights of China.
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Trusted Customer
10 years ago
Date of purchase: 02/15/2014
Company & service good, tour guide good.
Product reviews
The hotel in Hanoi was tired, rooms old. Whereas the ones in Hoi An & next place, can't remember the name, where on a different level so there was no consistency with accommodation. Due to it being so
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Trusted Customer
10 years ago
Date of purchase: 10/15/2013
I was a little disappointed in respect of having spent an amazing 3 weeks with a Wendy Wu Tour in China in 2008. That we did not have a local tour guide. Into the 3rd day we realised that he was not e
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Product reviews
Yet again the content of this tour lacked the wow factor. The choices were not there. You did this and that was that. Even on the Hong Kong add-on.
Being a tour guide is a young persons job. They have
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Trusted Customer
10 years ago
Date of purchase: 01/28/2013
This is the second request for feedback I have had the first, being a direct mailing from Wendy Wu to await what would have been my return if I had travelled on my planned trip. Unfortunately that was
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Wendy Wu Tours
Wendy Wu Tours
10 years ago
Many thanks for your feedback. We pride ourselves on our personal attention we give to each customer and I am sorry that our communications broke down on this occasion.
Kind regards,
Lorraine, Customer Services
Product reviews
See above
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Trusted Customer
10 years ago
Date of purchase: 01/12/2014
All aspects from booking to VISA and arrangments were good.
Two exceptions, I travelled with my friend and our seats were not pre-booked together.
There were optional excursions which were not adver
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The choice of tours and organisation cannot be faulted.
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Trusted Customer
10 years ago
Date of purchase: 10/07/2013
Only complaint was the panda zoo was disappointing. Our tour only last about 20 mins, we saw the pandas from a distance. For us we thought it would have been one of the highlights of the tour but it w
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Trusted Customer
10 years ago
Date of purchase: 05/28/2013
Having booked through Wendy Wu previously we were a little disappointed with the overall efficiency of the service this time. Flight times outgoing were good but felt the arrangements coming back left
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Wendy Wu Tours
Wendy Wu Tours
10 years ago
Thank you for taking the time to post your feedback and we are sorry to hear of your disappointment with some aspects of your Wendy Wu tour this time around. I will look into the issues you have raised and contact you directly.
Kind regards,
Lorraine, Customer Services
Product reviews
We enjoyed the different countries and acknowledge that there was a great deal to take in. But for the reasons above we feel that we were not enabled to make the most of what was on offer, and it fell
Wendy Wu Tours is the UK’s Number 1 Tour Operator to China and Japan and a leading specialist tour operator to Southeast Asia, the Indian Subcontinent, Latin America, Central Asia, the Middle East and Europe.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Wendy Wu Tours is the UK’s Number 1 Tour Operator to China and Japan and a leading specialist tour operator to Southeast Asia, the Indian Subcontinent, Latin America, Central Asia, the Middle East and Europe.