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William Russell Reviews

https://www.william-russell.com/
Rated
Excellent

Independent provider of international health, life & income protection insurance.

Service
4.6
/5
Product
4.5
/5

5

4

3

2

1

127

37

6

1

4

175

ratings over the past year

Displaying all 1,318 reviews
CP
Christos Papapetrou
Cyprus
7 years ago
Date of purchase: 11/30/2016
What Christos Papapetrou said about William Russell:
Very Professional service. Clear and comprehensive explanation of products with a very helpful customer service.
1 product purchased
3
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ED
Eelco Dijkhuizen
Phnom Penh
7 years ago
Date of purchase: 11/30/2016
What Eelco Dijkhuizen said about William Russell:
Without thought or further questioning my previously injured knee was left out of the coverage. I work in an office, without the knee I can still work. It proves that systems are more important than p
...
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James
William Russell
7 years ago
Hi Eelco, Thank you for your review and we are sorry that you feel you have had a bad experience. We are quite clear that we exclude pre-existing medical conditions but we are happy to discuss your concerns with you if you would like to send an e-mail to james.larter@william-russell.com. Thanks, James
1 product purchased
0
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Trusted Customer
7 years ago
Date of purchase: 11/30/2016
excellent
1 product purchased
0
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PP
Petrus van Dartel (Peter)
Mandaluyong City, Philippines
7 years ago
Date of purchase: 10/21/2016
What Petrus van Dartel (Peter) said about William Russell:
The concerns I had were addressed appropriately and professionally buy Julie. Just be careful calling your customer brusque. There is a thin line between brusque and direct. We Dutch are incredibly di
...
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1 product purchased
2
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Trusted Customer
7 years ago
Date of purchase: 10/05/2016
Great customer service, fast and reliable claims, responsive customer service team
1 product purchased
2
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Trusted Customer
7 years ago
Date of purchase: 09/01/2016
Nick Law and Camila Liu have given me good answers and followed me up very well!
1 product purchased
0
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Trusted Customer
7 years ago
Date of purchase: 09/27/2016
Great service, friendly, efficient.
1 product purchased
0
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KS
Kim Spijker
Blantyre, Malawi
7 years ago
Date of purchase: 10/12/2015
What Kim Spijker said about William Russell:
Administrative it is nice, have had no experience with claiming, therefore good.
1 product purchased
0
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JS
Jean Simmons
Shanghai
7 years ago
Date of purchase: 08/01/2016
What Jean Simmons said about William Russell:
I am a new member and my emails etc were always promptly replied to - I didn't feel pressured and I felt treated with respect and clarity
1 product purchased
0
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FI
Faisal Muhammad Ismail
Dubai
7 years ago
Date of purchase: 08/24/2016
What Faisal Muhammad Ismail said about William Russell:
Prompt
1 product purchased
0
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About William Russell
William Russell is a leading independent provider of international life, health and income protection cover. Since 1992, we have specialised in providing protection for expats all over the world – and with customers in over 180 countries, we really do understand your needs. Big enough to provide world-class protection, but still small enough to care. That’s the William Russell difference.
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+44 (0) 1276 486 477
William Russell House, The Square, Lightwater, Surrey, GU18 5SS, United Kingdom
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About William Russell
William Russell is a leading independent provider of international life, health and income protection cover. Since 1992, we have specialised in providing protection for expats all over the world – and with customers in over 180 countries, we really do understand your needs. Big enough to provide world-class protection, but still small enough to care. That’s the William Russell difference.