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William Russell Reviews

Rated
Excellent

Independent provider of international health, life & income protection insurance.

Service
4.6
/5
Product
4.5
/5

5

4

3

2

1

127

37

6

1

4

175

ratings over the past year

Displaying all 1,318 reviews
Trusted Customer
9 months ago
Date of purchase: 02/10/2023
Very friendly and professional help. Easy to find the right policy and fast communication. Highly recommend.
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Angela Hurst
William Russell
9 months ago
Thank you so much for your positive 5* review and comments. We're so happy to have you on board as a William Russell member and we're here should you ever need us.
Product reviews

1
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Chris
Malaysia
9 months ago
Date of purchase: 10/11/2023
What Chris said about William Russell:
Fair prices, good coverage and super service
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Angela Hurst
William Russell
9 months ago
Thank you so much for your 5* positive review, we're so happy to have you with us as a William Russell member! Thanks again for taking the time to leave us your comments.
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Trusted Customer
9 months ago
Date of purchase: 02/11/2023
Very good service
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Angela Hurst
William Russell
9 months ago
Many thanks for your 5 star review. We are absolutely delighted to hear how pleased you are with the service that you have received from our team. We sincerely thank you again for taking the time to comment.
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Trusted Customer
9 months ago
Date of purchase: 01/11/2023
Prompt settlements, helpful advisers
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Angela Hurst
William Russell
9 months ago
Thank you for your positive 5* review and feedback. We are grateful you have taken the time to contact us and we’re pleased to hear that you are happy with the service you have received from us. We understand your point regarding the cost of cover which is a concern affecting the medical insurance industry as a whole, please understand that we constantly look at ways that we can provide a comprehensive but affordable cover to our customers.
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Nyambura Caisey Karanja Pieroni
Nairobi, Kenya.
9 months ago
Date of purchase: 02/11/2023
What Nyambura Caisey Karanja Pieroni said about William Russell:
William Russel offers an excellent service at an affordable cost.
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Angela Hurst
William Russell
9 months ago
Many thanks for your 5 star positive review of your health plan renewal. We are absolutely delighted to hear how pleased you are with the service that you have received from our team. We sincerely thank you again for taking the time to comment.
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Niels Martijn Steeman
9 months ago
Date of purchase: 12/05/2023
What Niels Martijn Steeman said about William Russell:
All went very smooth before and after I needed surgery.
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Angela Hurst
William Russell
9 months ago
Thank you very much for your 5 star review! We are very pleased to hear you are happy with the service you have received so far. We do our absolute best to ensure we provide a professional yet caring service at all times, our claims team are always on hand to assist you along the way. Thank you again for taking the time to comment.
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Raino Loid
9 months ago
Date of purchase: 12/01/2023
What Raino Loid said about William Russell:
Go on William Russell!
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Angela Hurst
William Russell
9 months ago
Thank you for taking the time to contact us with your positive feedback. We are so pleased to hear that you remain happy with the service you have received.
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Michael Richard Yuille
9 months ago
Date of purchase: 10/24/2023
What Michael Richard Yuille said about William Russell:
Great company to deal with, very clear communication, and friendly staff. Would highly recommend.
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Angela Hurst
William Russell
9 months ago
Thank you for your 5 star positive review of your new Personal Protection Plan with us. We're so pleased to hear that you've had a great experience with our teams and please do recommend us to your family, friends and colleagues. Please use our recommend a friend incentive.
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Desire de Waal
9 months ago
Date of purchase: 01/11/2023
What Desire de Waal said about William Russell:
Comprehensive enough to cater for all.
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Angela Hurst
William Russell
9 months ago
Thank you so much for your positive 5* review and comments. We're happy to have you as a William Russell member and we're here should you need us!
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Laurent-Claude Ganguillet
9 months ago
Date of purchase: 10/16/2023
What Laurent-Claude Ganguillet said about William Russell:
Clear info, speedy service. As expected, given the high price tag of the premium.
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Angela Hurst
William Russell
9 months ago
Thank you for your kind 5* review and comments. We're happy to hear you have enjoyed great service from our team and we very much appreciate you getting in touch to let us know.
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About William Russell
William Russell is a leading independent provider of international life, health and income protection cover. Since 1992, we have specialised in providing protection for expats all over the world – and with customers in over 180 countries, we really do understand your needs. Big enough to provide world-class protection, but still small enough to care. That’s the William Russell difference.
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William Russell House, The Square, Lightwater, Surrey, GU18 5SS, United Kingdom
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About William Russell
William Russell is a leading independent provider of international life, health and income protection cover. Since 1992, we have specialised in providing protection for expats all over the world – and with customers in over 180 countries, we really do understand your needs. Big enough to provide world-class protection, but still small enough to care. That’s the William Russell difference.