William Russell Reviews

Thank you so much for your positive 5* review. It's good to know you feel secure and protected while overseas and we're happy to have been able to make your protection plan renew hassle free! Thanks again for your feedback.

Thank you for your positive 5* review of our Personal Protection plan, we're happy to have you with us as a new William Russell member!

Many thanks for your 5* positive review. We do love to hear when we get things right and we're so pleased to read of your recent experience with our claims team. Thanks again for taking the time to leave us your review.

Thank you for taking the time to leave us your feedback. We are very sorry to hear that you are disappointed with the service you have received from us. We strive to deliver quality service and excellent medical cover for all our customers, all the time. If this has not been delivered, we would really like to understand more about your experience and how we can improve this going forward. If you are happy to discuss this further, please can you contact me at contact@william-russell.com. Thank you again for getting in touch.

Many thanks for your positive 5* review of your new Health Plan. We're happy to have you on board as a new William Russell member and we're here should you ever need us!

Thank you for taking the time to leave us your review. Please do recommend us to your family, friends and colleagues and take advantage of our refer a friend incentive!

Thank you for taking the time to leave us your feedback. We are very sorry to hear that you have found our renewal process unsatisfactory. We strive to deliver excellent quality customer care at all times, issuing renewal invites well in advance of the renewal date to allow time to consider. We would really like to understand more about your experience and have contacted you directly. We do hope that your experience with us going forward is a much more positive one and thank you again for getting in touch with us.

Thank you kindly for your positive 5* review! We're happy to provide you with the peace of mind you need with our protection plans, many thanks for renewing and staying with us for another year!

Thank you for taking out a new Personal Protection plan with us and for leaving a positive 5* review of your experience. It's lovely to hear when we get things right for our members!

Thank you for your review and comments, it's nice to hear that you found our staff to he helpful and efficient, we're always here should you need us! Our claims team are also on hand should you have the need to claim, they will be able to assist you through the process. Thanks for taking the time to leave us your review and for becoming a William Russell member!