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William Russell Reviews

Rated
Excellent

Independent provider of international health, life & income protection insurance.

Service
4.6
/5
Product
4.5
/5

5

4

3

2

1

123

37

6

1

4

171

ratings over the past year

Displaying all 1,318 reviews
JM
Jamaluddin Mukadam
2 years ago
Date of purchase: 03/06/2022
What Jamaluddin Mukadam said about William Russell:
great experience
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Angela Hurst
William Russell
2 years ago
Thank you for your 5* positive review of your Health Plan renewal. We appreciate you taking the time to let us know how we're doing and we're pleased to hear that you remain satisfied! Thanks again for taking the time to comment.
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Trusted Customer
2 years ago
Date of purchase: 03/06/2022
Always Responsive.
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Angela Hurst
William Russell
2 years ago
Thank you so much for your positive 5* review of your plan renewal. We're happy to have you with us for another year and are here any time you need us!
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Trusted Customer
2 years ago
Date of purchase: 01/06/2022
Always satified with all the services
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Angela Hurst
William Russell
2 years ago
Many thanks for your positive 5* review of your Personal health plan renewal. We're so happy to hear that you continue to be satisfied with all aspects of your plan and our service!
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AL
Arto Larm
2 years ago
Date of purchase: 05/17/2022
What Arto Larm said about William Russell:
Smooth and easy to work with
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Angela Hurst
William Russell
2 years ago
Thank you for your positive 5* review of your Personal Protection plan renewal. It's nice to hear when we get things right for our members!
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Trusted Customer
2 years ago
Date of purchase: 05/19/2022
the payment of my policy was immediately processed
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Angela Hurst
William Russell
2 years ago
Many thanks for your positive 5* review of your Personal Health plan renewal. We're happy to be looking after you for another year!
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IK
Iiris Kurvits
2 years ago
Date of purchase: 05/13/2022
What Iiris Kurvits said about William Russell:
The service is fine, but the fee increase is not proportionate to age increase each year.
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Angela Hurst
William Russell
2 years ago
Many thanks for your review and comments. The industry standard for annually renewable Life policies is for premiums to increase as a client ages. The alternative would be to purchase a term or level annual premium policy which unfortunately we do not sell at William Russell. We very much appreciate you staying with us and are here should you ever require our help. Thanks again for taking the time to provide us with your feedback.
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Trusted Customer
2 years ago
Date of purchase: 05/14/2022
Prompt customer service.
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Angela Hurst
William Russell
2 years ago
Many thanks for your positive 5* review and comments. It's nice to hear when we get things right and we're happy to keep you as a William Russell member for another year!
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Trusted Customer
2 years ago
Date of purchase: 04/26/2022
good and easy, but a bit pricey..
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Angela Hurst
William Russell
2 years ago
Thank you for your positive review and comments. We're happy you have found your renewal straightforward and that you've stayed with us for another year.
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Trusted Customer
2 years ago
Date of purchase: 04/27/2022
Great service in a very professional way. It was difficult to find coverage for my needs, but William Russell did it! I am very grateful.
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Angela Hurst
William Russell
2 years ago
Thank you for your positive 5* review of your new Personal Protection Plan. We're so pleased to hear that you have found cover with us that suits your needs and we're pleased you feel supported! Thanks again for taking the time to leave us your comments.
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Trusted Customer
2 years ago
Date of purchase: 04/28/2022
Excellent!
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Angela Hurst
William Russell
2 years ago
Many thanks for your positive 5* review of your Personal Health Plan renewal. We're happy to have you with us!
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About William Russell
William Russell is a leading independent provider of international life, health and income protection cover. Since 1992, we have specialised in providing protection for expats all over the world – and with customers in over 180 countries, we really do understand your needs. Big enough to provide world-class protection, but still small enough to care. That’s the William Russell difference.
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William Russell House, The Square, Lightwater, Surrey, GU18 5SS, United Kingdom
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About William Russell
William Russell is a leading independent provider of international life, health and income protection cover. Since 1992, we have specialised in providing protection for expats all over the world – and with customers in over 180 countries, we really do understand your needs. Big enough to provide world-class protection, but still small enough to care. That’s the William Russell difference.