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William Russell Reviews | Customer Service Reviews for https://www.feefo.com/reviews/william-russell-ltd | Feefo

Displaying all 1,318 reviews

Ivan Rizky Setiawan

2 months ago

Date of purchase: 05/27/2024

Angela Hurst

William Russell

2 months ago

Thank you for taking the time to contact us with your positive feedback. We are so pleased to hear that you remain happy with the service you have received.

Product reviews

Trusted Customer

2 months ago

Date of purchase: 01/06/2024

Angela Hurst

William Russell

2 months ago

Thank you for taking the time to contact us with your positive feedback. We are so pleased to hear that you remain happy with the service you have received.

Product reviews

Grant Austin Holmes

Chiang Mai, Thailand

2 months ago

Date of purchase: 01/06/2024

What Grant Austin Holmes said about William Russell:

I work internationally and once had a claim while in China, within minutes an operation on my finger was approved. Also a minor operation on my left knee in Chiang Mai.

Angela Hurst

William Russell

2 months ago

Thank you very much for your 5 star review! We are very pleased to hear you are happy with the service you have received so far. We do our absolute best to ensure we provide a professional yet caring service at all times, our claims team are always on hand to assist you along the way should you ever have the need to claim. Thank you again for taking the time to comment.

Product reviews

Klaus Schumacher

Masbate Philippines

2 months ago

Date of purchase: 05/29/2024

What Klaus Schumacher said about William Russell:

I have been member more than 20 years and therefore the premium is affordable as a pensioners. The package itself covers the full range of health problems.

Angela Hurst

William Russell

2 months ago

Thank you for taking the time to provide this valuable feedback and for being a William Russell customer for many years! We are glad to hear you are happy with the service you have received from us and that you continue to renew as a William Russell health plan member. We're happy to have you with us!

Product reviews

Trusted Customer

2 months ago

Date of purchase: 05/22/2024

William Russell have been a reliable insurer, providing cover as detailed in our policy, and giving human support when needed (to sort through policy and decipher what is covered and what is not cover

...

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Angela Hurst

William Russell

2 months ago

Many thanks for your positive review of your personal health plan renewal. We're so pleased to hear that you reain satisfied with our service. We do understand your concerns regarding costs, this is a greater issue affecting the medical insurance industry as a whole and we are constantly looking at ways that we can provide a comprehensive but affordable cover to our customers.

Yeshiwas Fentahun Zeggeye

3 months ago

Date of purchase: 05/24/2024

Angela Hurst

William Russell

3 months ago

Thank you for taking the time to contact us with your positive 5* review. We are so pleased to hear that you remain happy with the service you have received.

Product reviews

Trusted Customer

3 months ago

Date of purchase: 05/17/2024

Good

Angela Hurst

William Russell

3 months ago

Many thanks for your 5 star review. We are delighted to hear how pleased you are with the service that you have received. Thank you again for leaving us your feedback.

Product reviews

Trusted Customer

3 months ago

Date of purchase: 05/13/2024

Suitable product

Angela Hurst

William Russell

3 months ago

Thank you for your generous rating and comments. We sincerely value your feedback and are really pleased to hear that you are happy with the service you have received from us and that our produtcs meet your needs.

Product reviews

Trusted Customer

3 months ago

Date of purchase: 05/22/2024

Angela Hurst

William Russell

3 months ago

Thank you for taking the time to contact us with your positive feedback. We are so pleased to hear that you remain happy with the service you have received.

Trusted Customer

3 months ago

Date of purchase: 05/17/2024

The Plan i have is very thorough and well explained, and William Russel will go through any questions. I have been very pleased with cover that i have received recently.

Angela Hurst

William Russell

3 months ago

Thank you very much for your fantastic 5* review and comments about your recent health plan renewal. It's so great to read that we were there for you when you needed us and please know that we will continue to be should you need us again in the future. We're happy to have you with us!

Product reviews

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About William Russell

William Russell is a leading independent provider of international life, health and income protection cover. Since 1992, we have specialised in providing protection for expats all over the world – and with customers in over 180 countries, we really do understand your needs. Big enough to provide world-class protection, but still small enough to care. That’s the William Russell difference.

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+44 (0) 1276 486 477

William Russell House, The Square, Lightwater, Surrey, GU18 5SS, United Kingdom