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William Russell Reviews

https://www.william-russell.com/
Rated
Excellent

Independent provider of international health, life & income protection insurance.

Service
4.6
/5
Product
4.5
/5

5

4

3

2

1

123

37

6

1

4

171

ratings over the past year

Displaying all 1,318 reviews
SB
Siem Cheng Barlow
2 years ago
Date of purchase: 01/04/2022
What Siem Cheng Barlow said about William Russell:
My spouse and daughters have been with William Russell for decades. I switched my medical insurance to William Russell because I saw differences between these two companies. Susan Kelly and Donna Ayre
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Angela Hurst
William Russell
2 years ago
Thank you so much for your 5* positive review and lovely comments. These comments have been passed to Susan and Donna who are more than happy to have been able to help you with both renewing and claiming on your Personal Health Plan. Thanks again for taking the time to leave us your feedback.
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Trusted Customer
2 years ago
Date of purchase: 03/28/2022
they listen and answer questions and emails promptly. The information they provide is very clear.
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Angela Hurst
William Russell
2 years ago
Many thanks for your positive 5* review and feedback. We love to hear when we do things right for our members and we're so happy to have helped you in renewing your Personal Health Plan. Thanks again for taking the time to comment.
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Trusted Customer
2 years ago
Date of purchase: 02/04/2022
Helpful and insightful
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Angela Hurst
William Russell
2 years ago
Thank you for your 5* review and comments. It's nice to know the team have been helpful in getting your Protection Plan renewal finalised, thanks for remaining a member for another year!
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Trusted Customer
2 years ago
Date of purchase: 05/01/2022
Responded very well to enquiries.
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Angela Hurst
William Russell
2 years ago
Many thanks for your positive 5* review of your Personal Protection Plan renewal, we're happy to have you with us for another year!
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DE
David Eshel
addis ababa
2 years ago
Date of purchase: 03/15/2022
What David Eshel said about William Russell:
i am insured for a total of 2 month , i had no special request , so i have no complaints ,the only thing i asked for (so i only gave 4 stars ) , this is a reciept for every monthly payment so i can ge
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Angela Hurst
William Russell
2 years ago
Many thanks for your review and comments. We don't issue receipts as standard but I have asked your plan administrator to get in touch regarding the receipts you require, to try and assist. Thanks again for your valuable feedback.
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SM
Suad Mohammed Al-Mudhaffar
Muscat Oman
2 years ago
Date of purchase: 01/04/2022
What Suad Mohammed Al-Mudhaffar said about William Russell:
The William Russell are taking care of my health worry a long time. I am very happy care I have it from them.
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Angela Hurst
William Russell
2 years ago
Thank you so much for your 5* review and comments. I see you have been a William Russell member for more than 20 years now and we're so pleased to have been able to help you renew your plan for another year. Thanks for taking the time to leave us your feedback.
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Christopher Opiela
2 years ago
Date of purchase: 03/24/2022
What Christopher Opiela said about William Russell:
I received step by step feedback and help. The representative took time to understand my needs, sent reminders if I was delayed, and helped correct errors I had made. Great service in helping me find
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Angela Hurst
William Russell
2 years ago
Many thanks for your 5* positive review. I've let your representative know about your feedback and they're so glad to have helped you in setting up your new Personal Protection Plan. We're happy to have you as a William Russell member and are here should you ever need us. Thanks again for your comments!
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Trusted Customer
2 years ago
Date of purchase: 01/04/2022
The application process was easy to follow with the different options and reasons thereof well explain, eg the different zones. The follow-up on the application by a person was quick, efficient and fr
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Angela Hurst
William Russell
2 years ago
Thanks so much for your positive 5* review of your new Personal Health Plan. It's good to know you've had the support you need in order to set up the right plan for you. Please do let us know should you ever have any queries about your cover. Thanks again for taking the time to leave us your feedback.
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Trusted Customer
2 years ago
Date of purchase: 03/18/2022
Quick and efficcient. Renewal was easy and price was good.
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Angela Hurst
William Russell
2 years ago
Thanks so much for your positive 5* review! We're pleased to hear that your renewal process was easy and that you've found a product which meets your needs and budget! Thanks again for your comments.
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Katja Keijsper
2 years ago
Date of purchase: 03/21/2022
What Katja Keijsper said about William Russell:
Polite and fast response.
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Angela Hurst
William Russell
2 years ago
Many thanks for your positive review, we appreciate you taking the time to let us know your feedback.
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About William Russell
William Russell is a leading independent provider of international life, health and income protection cover. Since 1992, we have specialised in providing protection for expats all over the world – and with customers in over 180 countries, we really do understand your needs. Big enough to provide world-class protection, but still small enough to care. That’s the William Russell difference.
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+44 (0) 1276 486 477
William Russell House, The Square, Lightwater, Surrey, GU18 5SS, United Kingdom
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About William Russell
William Russell is a leading independent provider of international life, health and income protection cover. Since 1992, we have specialised in providing protection for expats all over the world – and with customers in over 180 countries, we really do understand your needs. Big enough to provide world-class protection, but still small enough to care. That’s the William Russell difference.