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Pure Collection Reviews

https://www.purecollection.com/
Rated
Excellent

Since our beginning in 2002 Pure Collection has become one of the largest direct and online retailers of cashmere in the world.

Service
4.5
/5
Product
4.3
/5

5

4

3

2

1

1,485

272

97

37

80

1,971

ratings over the past year

Displaying all 10,762 reviews
AN
Anastasia
London
1 day ago
Date of purchase: 09/06/2024
What Anastasia said about Pure Collection:
All good
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Customer Service
Pure Collection
4 hours ago
Good afternoon Anastasia, Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Jason. Customer services.
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Trusted Customer
1 day ago
Date of purchase: 08/30/2024
Ordering is very easy, and items arrive neatly packaged. I appreciate the paper bags for deliveries, the less plastic the better. Never had any problems.
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Customer Service
Pure Collection
4 hours ago
Good afternoon, Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Jason. Customer services.
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Trusted Customer
2 days ago
Date of purchase: 09/05/2024
Very good
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Customer Service
Pure Collection
4 hours ago
Good afternoon, Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Jason. Customer services.
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Trusted Customer
2 days ago
Date of purchase: 08/29/2024
Excellent easy to contact customer service who are very helpful
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Customer Service
Pure Collection
4 hours ago
Good afternoon, Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Jason. Customer services.
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Trusted Customer
2 days ago
Date of purchase: 09/05/2024
The service was faultless. Ordering was easy, and the item arrived within days.
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Customer Service
Pure Collection
4 hours ago
Good afternoon, Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Jason. Customer services.
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SU
Sue
3 days ago
Date of purchase: 08/28/2024
What Sue said about Pure Collection:
As usual packed in a recyclable bag. Came out creased but arrived on time.
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Customer Service
Pure Collection
4 hours ago
Good afternoon Sue, Thank you for your 4-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Jason. Customer services.
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Trusted Customer
3 days ago
Date of purchase: 09/04/2024
Free postage would be a good idea, because products from Pure are not cheap.
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Customer Service
Pure Collection
4 hours ago
Good afternoon, Thank you for your 4-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Jason. Customer services.
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FA
Fab Auntie
West Sussex
3 days ago
Date of purchase: 09/04/2024
What Fab Auntie said about Pure Collection:
Good. Delivered on time. Packaging secure and all recyable.
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Customer Service
Pure Collection
4 hours ago
Good afternoon Kathryn, Thank you for your 4-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Jason. Customer services.
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HE
Helen
3 days ago
Date of purchase: 08/28/2024
What Helen said about Pure Collection:
Not really
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Customer Service
Pure Collection
4 hours ago
Good afternoon Helen, Thank you for your review, we appreciate you taking the time to leave your review. Kind regards, Jason. Customer services.
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Trusted Customer
3 days ago
Date of purchase: 08/28/2024
Really speedy service . Website easy to use. Great
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Customer Service
Pure Collection
4 hours ago
Good afternoion, Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Jason. Customer services.
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About Pure Collection
Since our beginning in 2002 Pure Collection has become one of the largest direct and online retailers of cashmere in the world. As a company, we work exclusively with our goat herders to ensure superb quality at a price that’s fair and right. Cashmere has always remained at the heart of everything we do as we were the first brand to achieve 100% sustainable cashmere production.
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RH15 9NB
Woolovers House, Victoria Gardens, Burgess Hill, West Sussex, RH15 9NB, United Kingdom
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About Pure Collection
Since our beginning in 2002 Pure Collection has become one of the largest direct and online retailers of cashmere in the world. As a company, we work exclusively with our goat herders to ensure superb quality at a price that’s fair and right. Cashmere has always remained at the heart of everything we do as we were the first brand to achieve 100% sustainable cashmere production.