How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Boomerang Reviews | Customer Service Reviews for https://www.feefo.com/reviews/boomerang-video-ltd | Feefo

Displaying all 5,006 reviews

Raw

Essex

8 years ago

Date of purchase: 02/06/2016

What Raw said about Boomerang:

I have been using boomerang for over a year now it's saved me a ton of money I get to play all the games I wouldn't normally pay out for but want to play so it brilliant! The service is very good and

...

Read all

See full customer review

Andrew

Birmingham

8 years ago

Date of purchase: 02/06/2016

What Andrew said about Boomerang:

A good service overall although my review is tainted as i was very disappointed when they were hacked and how it was handled. Poor service from that point of view impacted very negatively on score. I

...

Read all

See full customer review

Steve

Thornaby

8 years ago

Date of purchase: 02/06/2016

What Steve said about Boomerang:

Very good selection of games, even HD remasters fast delivery and good customer service as they helped my dad set up an account as he he had the same name and address... All around 5* service!

See full customer review

Thomas

8 years ago

Date of purchase: 02/06/2016

What Thomas said about Boomerang:

Service is fast got nothing bad to say apart from when u been renting a game for a long time I just u should get the chance to buy it a bit cheaper then is offerd

See full customer review

Trusted Customer

8 years ago

Date of purchase: 02/06/2016

It was ok until last week when I returned 2 games but have only received one back. I have sent them an email to explain this 2 days ago and am waiting a response and my second game.

Andrew

Boomerang

8 years ago

Hello

Thanks for your feedback,

I'm sorry you've had to raise concerns about our service. I've sent you an email to arrange how to get this rectified now.

I'm also sorry that your previous email has not been responded to sooner.

Thanks
Boomerang

See full customer review

Lee

Portsmouth

8 years ago

Date of purchase: 02/06/2016

What Lee said about Boomerang:

Excellent value for money (especially if you pay yearly) Great customer service. No brainer.

See full customer review

Ross

Aberdeen

8 years ago

Date of purchase: 02/06/2016

What Ross said about Boomerang:

Ive been a customer of boomerang for a few years now. Overall apart from some teething problems in the beginning I've been largely satisfied with the service. The biggest issue with boomerang is that

...

Read all

See full customer review

James

8 years ago

Date of purchase: 02/06/2016