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Boomerang Reviews | Customer Service Reviews for https://www.feefo.com/reviews/boomerang-video-ltd | Feefo

Displaying all 5,006 reviews

Umar

Bradford

8 years ago

Date of purchase: 02/06/2016

What Umar said about Boomerang:

I was sceptical at first but those worries vanished quickly. I must say this is an awesome service, especially the customer service I communicate with on twitter. They are quick to dispatch their game

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ross

8 years ago

Date of purchase: 02/06/2016

What ross said about Boomerang:

Brillant product and genious idea, i used to spend around £120 every 2 months on games i now pay £10 per month and get any game i want!! Would definitely recommend to anyone who loves a variety of ga

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Simon

8 years ago

Date of purchase: 02/06/2016

What Simon said about Boomerang:

Poor game choice, site won't let me log in and waste of money

Andrew

Boomerang

8 years ago

Hello Simon

Thanks for your feedback and I'm sorry you've had to raise a few concerns about our service.

We offer thousands of titles to rent across 10 console formats. I've looked at your account and can see you are on our £3.99 value 1 package. You have over 100 Xbox One title available to rent on this package.

We offer newer titles on our £7.99 value package and £11.99 Value 2x2 Package.

Our new release games are available on the Unlimited and Priority Packages that start from £9.99

I've sent you a personal email to assist you with your log in issues and will be happy to discuss game selection with you.

Thanks
Boomerang.

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Samuel

8 years ago

Date of purchase: 02/06/2016

What Samuel said about Boomerang:

Games are always sent out on the day they are received, or service guarantee makes up if that's not possible. Approx. 3 days between sending a game and receiving a new one, mostly due to postal speed.

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Sam

8 years ago

Date of purchase: 02/06/2016

What Sam said about Boomerang:

Excellent service. Very prompt in sending out new rentals. Lots of selection to rent and get alot of the new releases as well. Recommended. One thing they could improve on is deleting stock that is pe

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kayleigh

Hartlepool

8 years ago

Date of purchase: 02/06/2016

What kayleigh said about Boomerang:

Amazing and recommend to everyone I talk to

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Thufael

Gateshead

8 years ago

Date of purchase: 02/06/2016

What Thufael said about Boomerang:

Fantastic service. Great range of products and very fast dispatch

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Trusted Customer

8 years ago

Date of purchase: 02/06/2016

More than happy no complaints

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James

8 years ago

Date of purchase: 02/06/2016

What James said about Boomerang:

Excellent service. The website suits it's purpose, but could use some polishing. The prices are a bit steep, but reasonable based on the service. The only problem is lack of competition in the UK game

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lewis johns

devon

8 years ago

Date of purchase: 02/06/2016

What lewis johns said about Boomerang:

At first I wasn't sure about using this site,, however after using it for 7 months, I feel safe and secure on this website.I hope to become a long serving customer for them

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