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Britannia Lanes of Cornwall Reviews | Customer Service Reviews for https://www.feefo.com/reviews/britannia-lanes | Feefo

Displaying all 1,078 reviews

Adrian Johnson

Wimbledon

8 years ago

Date of purchase: 23/03/2016

What Adrian Johnson said about Britannia Lanes of Cornwall:

Very efficient and user friendly staff

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Trusted Customer

8 years ago

Date of purchase: 18/03/2016

Fast efficient and no hassle

Mark

Britannia Lanes of Cornwall

8 years ago

Thank you for your reply, we hope the unpacking as gone well after the delivery from storage last week from all the team at Britannia Lanes.

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Richard

Chard

8 years ago

Date of purchase: 20/03/2016

What Richard said about Britannia Lanes of Cornwall:

Third time of using their shredding service. Simple, effective and good value.

Mark

Britannia Lanes of Cornwall

8 years ago

Thank you for taking the time to rate our service from all the team at Britannia Lanes Shredding.

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Trusted Customer

8 years ago

Date of purchase: 20/03/2016

Polite, efficient staff. Helpful in solving a problem.

Mark

Britannia Lanes of Cornwall

8 years ago

Thank you for using Britannia Lanes shredding please see our facebook page Regards Mark Lane

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Graham

Helston

8 years ago

Date of purchase: 24/02/2016

What Graham said about Britannia Lanes of Cornwall:

My order was dealt with quickly and with friendly service, usual Cornish service.

Mark

Britannia Lanes of Cornwall

8 years ago

Thank you for your business from Britannia Lanes of Cornwall Please like us on Facebook Regards Mark Lane

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Trusted Customer

8 years ago

Date of purchase: 09/03/2016

Simple and quick!

Mark

Britannia Lanes of Cornwall

8 years ago

Thank you for your comments from all at Britannia Lanes Shredding. Please see us on Facebook Regards Mark Lane

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Hazel

Southampton to Cornwall

8 years ago

Date of purchase: 19/03/2016

What Hazel said about Britannia Lanes of Cornwall:

Nothing was too much trouble for Matt & Jim. They were very polite and l couldn't have wished for two nicer removal men.

Mark

Britannia Lanes of Cornwall

8 years ago

Thank you for your kind words form all of the team at Britannia Lanes of Cornwall and especially Matt and Jimmy. Have you seen our Facebook page? Regards Mark Lane

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Andrew Johnson

Harrogate / Truro

8 years ago

Date of purchase: 16/03/2016

What Andrew Johnson said about Britannia Lanes of Cornwall:

The help that I was given both in booking a storage unit in Truro and in allowing me time to complete the packing, even after the end of usual hours, was exceptional.

Mark

Britannia Lanes of Cornwall

8 years ago

Glad to be of help Matt Lane Self Storage Manger

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Paul

Exeter

8 years ago

Date of purchase: 23/02/2016

What Paul said about Britannia Lanes of Cornwall:

website was very easy to use, staff were polite and friendly

Mark

Britannia Lanes of Cornwall

8 years ago

Thank you for your kind comments. I am pleased you have found the Britannia Lanes Shredding service to be a good experience. Regards Mark Lane.

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Trusted Customer

8 years ago

Date of purchase: 07/03/2016

Very poor customer care, unable to track bags as promised in website. Not able to provide information, don't call back as promised or reply to e-mails as promised in website. Despite two 'phone calls

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Mark

Britannia Lanes of Cornwall

8 years ago

We apologise for the slow communications. We had a sever update and the effect of the update meant our system didn't recognise a certain batch seal numbers. This has now been rectified and I will call you to run through the procedure so you can get your certificate. Regards your comments on no receipt on collection. There is an online confirmation, but as the system didn't recognise your seal number you couldn't see this. By you bringing this to our attention I think we can tighten up on this procedure with a paper receipt as well as an online receipt, my team will be looking into this tomorrow. Please accept my apologies again regards Mark Lane.

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About Britannia Lanes of Cornwall

Britannia Lanes of Cornwall Movers - Storers - Shippers Local removals throughout the Southwest -Specialist packing teams. Long distance removals within the UK - One way mileage save up to £1000.00. European and International removals - Specialist in Australia and New Zealand. Container storage - 3 purpose built facilities. New store Exeter 2017. Self Storage - Purpose built facilities at Truro, Falmouth and Exeter. Self Drive Van Hire - Choose from 4 different size vans Records storage & Records Management - Free web base programme. Confidential Shredding - For business and homes.

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01872 560147

Greenbottom, Chacewater, Truro, Cornwall, TR4 8QW, United Kingdom