Britannia Lanes of Cornwall Reviews

Thank you for your five star review. I will pass on your kind comments to all of the team and especially your removal crew Alex, Jack and Mark. Thank you for choosing Britannia Lanes to carry out your recent removal. I hope the unpacking is going well and you are settling into your new home. Kind Regards Mark Lane

Thank you for taking the time to leave your review and I hope the unpacking is going well. Many thanks Sarah Lane

Thank you for your review. All of our staff attend full professional packing courses specialising in moving Grand Father Clocks, Barometers and Grand Pianos, I am pleased to read Ben and Perry used this experience and your clock was moved with the utmost care. Many thanks Sarah Lane

Thank you for taking the time to leave us a comprehensive review of the removal service you received. I will pass our kind comments on to your removal team Shane, Rhys and Haydn. Many thanks Sarah Lane

I have spoken to the operations manager regarding the vehicle not being large enough. The vehicle used for your removal has two 'CT Boxes' the volume of your removal was exactly the volume a single box holds depending on how your furniture stacks in it. We were aware this would be touch and go if all items would fit in the single box. As we needed a second vehicle to transport the additional staff members allocated for loading we agreed with the driver should there be any items not able to go in the first box they would be able to go in the second vehicle, brought to the depot when dropping the additional crew off and the second box added to the trailer. I believe a few plants were added to the second box. I will pass on your thanks to Tony and Lee and I hope you are settling well into your new home. Many thanks, Sarah Lane

I am pleased you received a first class service from start to finish and I will pass your thanks on to your removal crew Tony & Lee. Many thanks Sarah Lane

I am pleased to read you received an excellent service from start to finish which is our aim for every customer. I will pass your thanks on to the removal tam Phil and Haydn. Many thanks Sarah Lane

Thank you for your review, I am glad your removal went well. Kind regards, Sarah Lane

Its great to read you felt you were in safe hands during such a stressful time as moving house. I hope you have settled well into your new home. Kind regards, Sarah

Thank you for taking the time to leave your review. Our admin teams work very hard in the office to answer all communication as quickly as possible I will pass your thanks on to all the team. Many thanks Sarah Lane