How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Britannia Lanes of Cornwall Reviews | Customer Service Reviews for https://www.feefo.com/reviews/britannia-lanes | Feefo

Displaying all 1,078 reviews

Mrs Coney & Mr J Warren

3 years ago

Date of purchase: 15/02/2021

What Mrs Coney & Mr J Warren said about Britannia Lanes of Cornwall:

Excellent service - very patient and understanding when we had to delay removal date twice.Removers themselves were brilliant- very efficient and polite. 5 star service. Highly recommended.

Mark

Britannia Lanes of Cornwall

3 years ago

Thank you for your five star review and recommendation. I will pass on your kind comments to your removal crew Dylan and Silviu plus Dan who carried out the packing. Thank you for choosing Britannia Lanes to carry out your long distance move. Kind regards Mark Lane

See full customer review

Mrs J Butcher

3 years ago

Date of purchase: 15/02/2021

What Mrs J Butcher said about Britannia Lanes of Cornwall:

From initial video survey to the final item being moved into our new house, the service was very professional and efficient. I would highly recommend Britannia Lanes and will definitely use them in th

...

Read all

Mark

Britannia Lanes of Cornwall

3 years ago

Thank you for your 5 star review and recommendation. Video surveys have been a valuable tool during these testing times. I will pass on your kind comments to all of the team and especially your removal crew Keith, Ozgur, and Tony who helped with the loading. Thank you for choosing Britannia Lanes to carry out your recent removal. Kind Regards Mark Lane

See full customer review

Mr Richard Sherry

3 years ago

Date of purchase: 17/02/2021

What Mr Richard Sherry said about Britannia Lanes of Cornwall:

Moving from the East Midlands to Cornwall was quite a daunting prospect. However the 2 guys from Britannia Lanes arrived on time and were very pleasant to chat with. They packed everything up on day 1

...

Read all

Mark

Britannia Lanes of Cornwall

3 years ago

Thank you for reviewing your removal from the East Midlands to Cornwall with a 5 star review. I will pass on your kind comments to your removal crew Keith and Ozgur. I hope the unpacking has gone well and you are settling into your new home. Kind regards Mark Lane

See full customer review

Mr Les Moulson

Constantine Falmouth

3 years ago

Date of purchase: 09/02/2021

What Mr Les Moulson said about Britannia Lanes of Cornwall:

Thoroughly efficient and extra careful. Packing every thing up does just that. Don't stand still when the packers are working, you'll be packed too. Polite extremely helpful, nothing was too much both

...

Read all

Mark

Britannia Lanes of Cornwall

3 years ago

Thank you for your five star review and recommendation. I will pass on your kind comments to your packing and removal crews Rob, Jason, Matt W & Tom. I hope the unpacking is going well and you are settling into your new home. Thank you for choosing Britannia Lanes to carry out your recent removals. Kind regards Mark Lane

See full customer review

Trusted Customer

3 years ago

Date of purchase: 02/02/2021

Very good from start to finish. Britannia won the business with a competitive (but not the cheapest) price but mainly because they were the only firm to follow-up their initial quotation with a phone

...

Read all

Mark

Britannia Lanes of Cornwall

3 years ago

Thank you for your five star review. I will pass on your kind comments to all of the team including Kali and Elise from the admin team and Carl and Lee your removal crew. Thank you for choosing Britannia lanes to carry out your recent removal. Kind regards Mark Lane

See full customer review

Trusted Customer

3 years ago

Date of purchase: 12/02/2021

Very polite and helpful gentlemen nothing seem to be too much trouble. Everything was handled with care and consideration they never stopped from the minute they arrived until they finished. Thank you

...

Read all

Mark

Britannia Lanes of Cornwall

3 years ago

Thank you for your review. I will pass on your kind comments to your removal crew Tony Lee and Dan. Thank you for choosing Britannia Lanes to carry out your recent removal. Kind Regards Mark Lane

See full customer review

Trusted Customer

3 years ago

Date of purchase: 05/02/2021

The removal team were excellent, really professional and went above and beyond to deliver a great service. However admin support is dysfunctional; a bit like dealing with a 1960s Department Store whe

...

Read all

Mark

Britannia Lanes of Cornwall

3 years ago

Thank you for your review and kind comments directed to your removal crew Gary, Jason and Matt W. I am sorry you didn't find the admin team a particularly good experience, which is unusual, as many customers say they are very good. I have discussed this with the team and have identified possible reasons, these have been naturally addressed, so I am confident our admin procedures are back to the high standard we set ourselves. For any shortcomings regards your removal I apologise. Kind regards Mark Lane

See full customer review

Trusted Customer

3 years ago

Date of purchase: 25/01/2021

Excellent team work..second to none..nothing was too much trouble..packing was carefully and speedy..you could do no better than Britannia Lanes moving you to your next chapter.

Mark

Britannia Lanes of Cornwall

3 years ago

Thank you for your five star review and recommendation. I will pass on your kind comments to all of the team and especially your removal crew Phil, Steve, Matt and Hayden. I hope the unpacking is going well and you are settling into your new home. Thank you for choosing Britannia Lanes to carry out your four day Move. Kind regards Mark Lane

See full customer review

Mrs Sue Lydeard

3 years ago

Date of purchase: 01/02/2021

What Mrs Sue Lydeard said about Britannia Lanes of Cornwall:

Did everything well. Would recommend.

Mark

Britannia Lanes of Cornwall

3 years ago

Thank you for your 5 star review and recommendation. I will pass on your kind comments to your packing and removal crew Gary, Jason Dan Sliviu and Dylan. Thank you for choosing Britannia Lanes to carry out your recent removal. Kind regards Mark Lane

See full customer review

Trusted Customer

3 years ago

Date of purchase: 01/02/2021

Amazing service from beginning to end!! Professional, polite, careful, and very hard working! They DID NOT STOP until the job was done. Incredible team work!

Mark

Britannia Lanes of Cornwall

3 years ago

Thank you for your five star review. I will pass on your kind comments to all of the team and especially your removal crew Shane, Tony, Carl, Matt W and Ozgur. I hope the unpacking is going well and you are settling into your new home. Thank you for choosing Britannia Lanes to carry out your recent removal. Kind regards Mark Lane

See full customer review

Not received a review invite?

About Britannia Lanes of Cornwall

Britannia Lanes of Cornwall Movers - Storers - Shippers Local removals throughout the Southwest -Specialist packing teams. Long distance removals within the UK - One way mileage save up to £1000.00. European and International removals - Specialist in Australia and New Zealand. Container storage - 3 purpose built facilities. New store Exeter 2017. Self Storage - Purpose built facilities at Truro, Falmouth and Exeter. Self Drive Van Hire - Choose from 4 different size vans Records storage & Records Management - Free web base programme. Confidential Shredding - For business and homes.

Read all

01872 560147

Greenbottom, Chacewater, Truro, Cornwall, TR4 8QW, United Kingdom