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Britannia Lanes of Cornwall Reviews | Customer Service Reviews for https://www.feefo.com/reviews/britannia-lanes | Feefo

Displaying all 1,078 reviews

Trusted Customer

3 years ago

Date of purchase: 06/11/2020

The team were so helpful, efficient and calm at a very stressful time. My moving house date was changed, due to factors beyond my control and they were able to accommodate this. The office and removal

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Mark

Britannia Lanes of Cornwall

3 years ago

Thank you for your 5 star review. I will pass on your kind comments to all of the team and especially your removal crew Gary, Jason and Keith. I hope the unpacking is going well and you are settling into your new home. Thank you for choosing Britannia Lanes to carry out your recent removal. Kind regards Mark Lane.

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Mrs Suzannah Chapman

3 years ago

Date of purchase: 23/10/2020

What Mrs Suzannah Chapman said about Britannia Lanes of Cornwall:

Great efficient and friendly service. Made our move less stressful 😊

Mark

Britannia Lanes of Cornwall

3 years ago

Thank you for your 5 star review. We are pleased to have taken away some of the stress during your removal. I will pass on your kind comments to your removal crew, Shane, Stuart and Jake. Thank you for choosing Britannia Lanes to carry out your recent removal.Kind regards Mark Lane.

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Mrs Sheron Critchlow

3 years ago

Date of purchase: 29/10/2020

What Mrs Sheron Critchlow said about Britannia Lanes of Cornwall:

Efficient from booking through to the removal day. Special thanks to Keith and Lee who were excellent, calm and professional and made the long move from Yorkshire to Cornwall the least stressful part

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Mark

Britannia Lanes of Cornwall

3 years ago

Thank you for your 5 star review. I will pass on your kind comments to Keith and Lee. Thank you for choosing Britannia Lanes of Cornwall to carry out your long distance move from Yorkshire to Cornwall. I hope the unpacking is going well and you are settling into your new home. Kind regards Mark Lane

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Mrs J Smith

3 years ago

Date of purchase: 12/10/2020

What Mrs J Smith said about Britannia Lanes of Cornwall:

Crew were very friendly but too much time was wasted in trying to park the lorry in the driveway, both at the departing house and on arrival, where clearly the lorry wasn't going to fit in the drivewa

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Mark

Britannia Lanes of Cornwall

3 years ago

Thank you for your review. I am sorry on this occasion we did not reach the high level of service we pride ourselves on. At the collection the driver made a judgement call in trying to get the van in when the surveyor allowed for a shuttle service. At the delivery in Wales we had communication issues due to no phone signal and the company employed by us to carry out the transhipment couldn't find your property. My managers have scheduled a meeting with the removal crew to find out what happened and to discuss what we could have done differently. Please accept my apologies. Please contact the admin team regards making a claim against the goods in transit insurance. Thank you for the king comments directed to the crew. I hope the unpacking is going well and you are settling into your new home. Regards Mark Lane

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Trusted Customer

3 years ago

Date of purchase: 19/10/2020

Very friendly, professional and happy to help.

Mark

Britannia Lanes of Cornwall

3 years ago

Thank you for your 5 star review. I will pass on your kind comments to your removal crew Karl, Stuart, Dan and Rob. Thank you for choosing Britannia Lanes to carry out your recent removal. Kind regards Mark Lane

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Trusted Customer

3 years ago

Date of purchase: 22/10/2020

The service given by Britannia Lanes to remove and transfer our items into their storage has been excellent. From the start back in 2019 when we discussed the original quote and then because of variou

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Mark

Britannia Lanes of Cornwall

3 years ago

Thank you for your 5 star review and recommendation. From your initial enquiry to your eventual removal it was an epic process for you. I am glad to see that second collection from Swindon went well, as did the part load to your temporary address. Thank you for your kind comments which I will pass on to all of the team and especially your removal crew Dylan and Silviu. We will look forward to hearing from you when you are ready to complete your move out of storage into your new home. Thank you for choosing Britannia Lanes. Kind regards Mark Lane

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Trusted Customer

3 years ago

Date of purchase: 05/10/2020

Britannia Lanes were excellent, nothing was too much effort, the staff they sent were professional and experts at what they do. Well worth the money, and made moving considerably less stressful. Thank

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Mark

Britannia Lanes of Cornwall

3 years ago

Thank you for your review. I will pass on your kind comments to your removal crew Dylan and Jack. Thank you for choosing Britannia Lanes to carry out your recent removal. Kind Regards Mark Lane.

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Mrs Renay Rickard

Par, Cornwall

3 years ago

Date of purchase: 20/10/2020

What Mrs Renay Rickard said about Britannia Lanes of Cornwall:

Efficient service in run up to move. Easy to deal with. Th eteam on the move day were fantastic. No problem unable to solve. Cheerful and polite . nothing too much hassle

Mark

Britannia Lanes of Cornwall

3 years ago

Thank you for your 5 star review. I will pass on your kind comments to all of the team and especially your removal crew Dan, Stuart and Tom. Thank you for choosing Britannia Lanes to carry out your recent removal.Kind Regards Mark Lane.

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Trusted Customer

3 years ago

Date of purchase: 21/10/2020

From the very first point of contact to leaving us set in our new home, the service was excellent

Mark

Britannia Lanes of Cornwall

3 years ago

Thank you for your 5 star review. I will pass on your kind comments to the admin team and your removal crew Karl and Alex. I hope the unpacking is going well and you are settling into your new home. Thank you for choosing Britannia Lanes to carry out your recent removal. Kind regards Mark Lane.

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Mrs P Hosking

3 years ago

Date of purchase: 16/10/2020

What Mrs P Hosking said about Britannia Lanes of Cornwall:

Both teams were considerate, efficient and helpful making the whole procedure stress free.

Mark

Britannia Lanes of Cornwall

3 years ago

Thank you for your review. I am pleased to see you you were happy with the service we supplied on your recent removal. Thank you for choosing Britannia Lanes.Kind regards Mark Lane.

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About Britannia Lanes of Cornwall

Britannia Lanes of Cornwall Movers - Storers - Shippers Local removals throughout the Southwest -Specialist packing teams. Long distance removals within the UK - One way mileage save up to £1000.00. European and International removals - Specialist in Australia and New Zealand. Container storage - 3 purpose built facilities. New store Exeter 2017. Self Storage - Purpose built facilities at Truro, Falmouth and Exeter. Self Drive Van Hire - Choose from 4 different size vans Records storage & Records Management - Free web base programme. Confidential Shredding - For business and homes.

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01872 560147

Greenbottom, Chacewater, Truro, Cornwall, TR4 8QW, United Kingdom