Waiting 2 months for a date to come on site? very disappointing service
Camlab Support
Camlab
4 days ago
Thank you for your feedback. I can see that your visit was due last month however we have a note from the engineer that you wanted to delay the visit. I apologise if there has been any misunderstanding, we have spoken with the engineer this morning and they will be in touch very soon with their next available date. Kind regards Charlotte
Product reviews
Despite several emails requesting a calibration visit, starting from 9th July we are still awaiting a response for a date (now 2nd Sept) The Purchase request has been sent and our equipment is now lon
...
Read all
1
Share
Trusted Customer
14 days ago
Date of purchase: 15/08/2024
Very quick!
Camlab Support
Camlab
4 days ago
Thank you for the 5 stars. We aim to despatch in stock items within 24 hours of receiving your order. Kind regards George.
0
Share
SL
Stephen Lyon
15 days ago
Date of purchase: 23/07/2024
Camlab Support
Camlab
4 days ago
Thank you for your kind review, we are glad that you found the product 'excellent and reliable' we aim to supply product that our customers love. Kind regards Matt
Product reviews
excellent and reliable
0
Share
Trusted Customer
18 days ago
Date of purchase: 22/07/2024
Perfect service!
Camlab Support
Camlab
4 days ago
We appreciate your feedback and hope to see you again soon. Kind regards, Christine
0
Share
RC
Richard Collyer
Oxfordshire
29 days ago
Date of purchase: 01/08/2024
What Richard Collyer said about Camlab:
Excellent sevice
Camlab Support
Camlab
18 days ago
We appreciate your feedback and repeated custom. We aim to keep our most popular items in stock for same day despatch. Best regards Matt
Product reviews
got what i wanted
quality item
Quick and easy to order
0
Share
SL
Sandra Lagauzere
Argeles-sur-mer France
1 month ago
Date of purchase: 11/07/2024
What Sandra Lagauzere said about Camlab:
fast and very proactive !
Camlab Support
Camlab
18 days ago
Thank you for your brilliant feedback. We are pleased to hear that we have a product that meets your needs which you could not find elsewhere. We hope to see you again soon. Thanks Charlotte
Product reviews
the only ones able to filter environmental water for RNA/DNA extraction ! we have tried cyclospore and paper filters, do not work at all.
0
Share
SB
Sreemoti Banerjee
1 month ago
Date of purchase: 18/07/2024
What Sreemoti Banerjee said about Camlab:
I was expecting a quicker turnaround time for my order.
Camlab Support
Camlab
18 days ago
Thank you for your 4* review, we are disappointed to hear that you were not pleased with the turnaround time for this item. We aim to hold popular items in stock, unfortunately on this occasion it was out of stock, in these cases we do try to provide accurate lead times which can be found on our website with our current availability. Alternatively you can contact our lovely customer support team who will be happy to help. Kind regards Christine
Product reviews
0
Share
DV
Dr Emilio Vozza
1 month ago
Date of purchase: 25/07/2024
Camlab Support
Camlab
1 month ago
We're always happy to see returning local customers and appreciate the 5 star review! Regards, Christine.
Product reviews
0
Share
Trusted Customer
1 month ago
Date of purchase: 12/07/2024
Easy to use website, efficient service without pressure
Camlab Support
Camlab
1 month ago
We appreciate the feedback, and are glad that you found the website easy to use. We hope to see you again soon. Regards, George.
Product reviews
Lightweight, the only downside is the absence of a pouring spout for when decanting into sample bottles.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.