Had a good communication, but took too long to deliver said purchases
Camlab Support
Camlab
1 month ago
Thank you for the feedback. We constantly update our lead times to provide the most accurate delivery estimate possible. This is based on purchasing data over the last 6 months. We're sorry that you weren't happy with the lead times provided on this occasion. For future reference, we can offer part shipment on request. Regards, Charlotte.
Product reviews
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Trusted Customer
1 month ago
Date of purchase: 05/07/2024
Excellent. Verey ppolite and efficient. Quick phone access to speak to a human. (Very important)
Camlab Support
Camlab
1 month ago
Thank you for your kind feedback. Our UK based customer support team are on hand to quickly answer your calls. We answer 99% of calls within 12 seconds and can assist with anything from order enquiries to technical support. Regards, Christine.
Product reviews
Good zinc powder as expected. Many thanks for prompt delivery. Received in good condition.
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GS
Geoff Sallis
Tewkesbury
1 month ago
Date of purchase: 27/06/2024
What Geoff Sallis said about Camlab:
Delivery was fast and efficient
Camlab Support
Camlab
1 month ago
We strive to hold stock of popular items such as this to allow for quick & efficient delivery across the UK. We hope to see you again. Regards, Charlotte.
Product reviews
Great delivery time and product is easy to use.
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Trusted Customer
2 months ago
Date of purchase: 17/06/2024
Product reviews
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JW
Jacob Gillett-Woodley
2 months ago
Date of purchase: 19/06/2024
Camlab Support
Camlab
1 month ago
It's great to hear that our 100 place freezer boxes are working well for you. We aim to supply high quality own brand products that maintain integrity at various temperatures. Regards, Matt
Product reviews
Perfect for storing samples in -80/-20 or +4. At -80 the hinges remain stable making them worthwhile as the lids stay attached to the box!
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Trusted Customer
2 months ago
Date of purchase: 26/06/2024
Excellent and efficient service with very prompt delivery
Camlab Support
Camlab
1 month ago
Thank you for your valuable review. We're glad that the product met the Microbiologists needs and expectations. Once items are in stock we aim to deliver within 1-2 working days. Regards, Christine.
Product reviews
This product is exactly what the Microbiologist wanted and delivery was extremely efficient.
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ML
Marie Limb
Nottingham
2 months ago
Date of purchase: 18/06/2024
What Marie Limb said about Camlab:
service efficient staff knowledgeable and helpful. Repair time for specific equipment was very protracted.
Camlab Support
Camlab
1 month ago
Thank you for your honest feedback. We aim to service all items in a timely fashion but this isn't always possible, although we are working hard to reduce the backlog and to improve our processes to ensure parts are ordered more promptly. We have passed on your kind words to the service team. We appreciate your continued support & custom. Regards, Charlotte
Product reviews
Service and staff are friendly and efficient, the time to repair some equipment has been extremely protracted under this contract.
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MB
Ms Amie E Baker
2 months ago
Date of purchase: 19/06/2024
What Ms Amie E Baker said about Camlab:
great
Camlab Support
Camlab
1 month ago
Thanks! Your feedback is appreciated. Regards, George
Product reviews
camlab great company always reliable
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Trusted Customer
2 months ago
Date of purchase: 06/06/2024
Always super helpful :-)
Product reviews
Great product, super fast delivery
Great product, super fast delivery
Great product, super fast delivery
Great product, super fast delivery
Great product, super fast delivery
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WY
William Young
Chichester
2 months ago
Date of purchase: 14/06/2024
What William Young said about Camlab:
Camlab have always been good to order from, with timely deliveries via UPS. I have never been let down by them.
Camlab Support
Camlab
2 months ago
We appreciate your repeat custom and the feedback. We're glad to hear that the pipette arrived promptly and works for your application. We hope to see you again soon. Regards, Matt
Product reviews
This micropipette was purchased for use with pollen grain analysis, and works perfectly and repeatedly. Arrived quickly just in time for the work.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.