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Camlab Reviews

https://www.camlab.co.uk
Rated
Excellent
Service
4.4
/5
Product
4.5
/5

5

4

3

2

1

104

21

7

5

9

146

ratings over the past year

Displaying all 1,350 reviews
Trusted Customer
11 months ago
Date of purchase: 01/09/2023
Product was as described but took a little while to arrive hence 4 stars instead of 5
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Ian Massey
Manchester
11 months ago
Date of purchase: 26/09/2023
What Ian Massey said about Camlab:
Overall service was very good, from initial order to the prompt delivery to our site.
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Trusted Customer
11 months ago
Date of purchase: 10/10/2023
On the website, the information regarding the items I wished to purchase was incorrect. After calling to clarify whether there was a mistake, I was given the incorrect information. Then after calling
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Camlab Support
Camlab
10 months ago
Thank you for your feedback, and apologies for the mix up with your order. Our system is set up to sell the item individually, but the specifications tab on the website incorrectly stated pack of 10 - this is being corrected. We will be in contact with you shortly to discuss how best to resolve the issue for you. Kind Regards, Charlotte
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Philip Anderson
11 months ago
Date of purchase: 25/08/2023
What Philip Anderson said about Camlab:
Very prompt service and items arrived in good condition and well packed.
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Chris Ward
11 months ago
Date of purchase: 06/10/2023
What Chris Ward said about Camlab:
Good communication regarding delivery times for an item I needed within a limited timeframe.
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Trusted Customer
11 months ago
Date of purchase: 06/10/2023
The team are really helpful, and responsive.
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Camlab Support
Camlab
11 months ago
Thank you for your feedback. We strive to reply promptly. Kind Regards, Charlotte
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Mulugeta Nigatu
11 months ago
Date of purchase: 03/10/2023
What Mulugeta Nigatu said about Camlab:
On time delivery needs improve
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Camlab Support
Camlab
10 months ago
We appreciate your feedback and apologise for the delays with this order. We have had a look into it for you and can see that there were dangerous goods paperwork issues which caused the goods to miss several flights that were scheduled to take the goods. Upon reaching the destination country there were further delays due to customs issues. Although we did all that we could do to expedite the shipment for you, these issues are unfortunately out of our hands. Regards, Kim.
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Matthew Griffiths
11 months ago
Date of purchase: 25/08/2023
What Matthew Griffiths said about Camlab:
Everything handled professionally. Guys in the stores were superb as I was picking up last thing on a Friday afternoon
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Camlab Support
Camlab
11 months ago
We appreciate the feedback, and are glad to hear that the items were as expected and working well. We have passed your kind comments onto the warehouse team. Regards Matt
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Trusted Customer
11 months ago
Date of purchase: 29/08/2023
Very friendly and efficient customer service. Fast delivery, thank you
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Camlab Support
Camlab
11 months ago
Thank you. We aim to ship in stock items the same day. Regards, Charlotte.
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Trusted Customer
11 months ago
Date of purchase: 14/09/2023
Great service and delivery was quick once our procurement team had placed the order
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About Camlab
Camlab offer a wide range of lab products and scientific laboratory supplies to industrial, life science and water testing laboratories.
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+44 1954 233110
Camlab House, Unit 24 Norman Industrial Estate, Over, Cambridgeshire, CB24 5WE, United Kingdom
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About Camlab
Camlab offer a wide range of lab products and scientific laboratory supplies to industrial, life science and water testing laboratories.