Your website is very user friendly but I would like you to include the vat on prices of goods listed and not added on checkout.
Delivery times are very good so is the packing for delivery.
not sure if i agree with postage price for the item i orded also postage slow for cost of postage should have been first class next day for the price i was charged emodels need to look at a loyalty sy
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Trusted Customer
12 years ago
need to look at postage......
eModels Limited
eModels Limited
12 years ago
Firstly thank you kindly for your custom. We take customer feedback very seriously.
No matter where you are or the size of the parcel, all UK orders over the value of £10.00 are processed with a postage and packing charge of only £3.75! Orders under £10.00 and above £3.50 will be charged £3.00 for postage and packing! Orders under £3.50 will be charged £1.50 for postage and packing!
As regards to the Royal Mail we apologise for the delay.
I have also forwarded your request about the loyalty system to our Manager.
The Professional Model Hobby Store and Online Retailer - based in Staffordshire open to the public. Accredited Online Retailer, Low Prices Guaranteed, Lower than RRP and Next Day Delivery!
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
The Professional Model Hobby Store and Online Retailer - based in Staffordshire open to the public. Accredited Online Retailer, Low Prices Guaranteed, Lower than RRP and Next Day Delivery!