Hello,
Firstly thank you for your custom,
I am sorry to hear you are displeased with the service we have provided.
I have just tried to contact you to try and find out more details about your order.
I can see you have not contacted us previously about your order and it was delivered within 3 days of the order being placed.
Please can you contact us on 01782 409310 or sales@emodels.co.uk, so we can get a little more information to help us improve our service in the future?