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Gemporia Reviews

Rated
Exceptional

Gemporia offers the very best in stylish, affordable and responsibly made jewellery.

Service
4.8
/5
Product
4.6
/5

5

4

3

2

1

11,760

1,110

294

115

191

13,470

ratings over the past year

Displaying all 495,237 reviews
Trusted Customer
11 years ago
Date of purchase: 06/05/2013
The service has always been good. It occasionally gets delayed otherwise it would have rated excellent.
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Trusted Customer
11 years ago
Date of purchase: 06/05/2013
Goods bought have been excellent and the company is run very efficiently.
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Trusted Customer
11 years ago
Date of purchase: 30/04/2013
I love the goods but now my second replacement black spinel cluster ring has again lost a stone only after being replaced and received by 2 days. They look lovely but the stonez fa out so im worried a
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Trusted Customer
11 years ago
Date of purchase: 06/05/2013
Good service, good call centre, good prices
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Trusted Customer
11 years ago
Date of purchase: 06/05/2013
as always efficient, tactful and polite
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Trusted Customer
11 years ago
Date of purchase: 06/05/2013
Really good service. Telephone enquiries answered quickly and efficiently. Items despatched quickly. Returns slightly slower but refund and exchange where possible - no complaints whatsoever.
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Trusted Customer
11 years ago
Date of purchase: 06/05/2013
Generally good however computer falling auction leaves a lot to be desired. For instance an item that started at over £750 fell considerably to well under £100 but was still recorded as over £750 and
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Trusted Customer
11 years ago
Date of purchase: 06/05/2013
Staff on the phones are very polite and helpful. The presenters are very entertaining. I have only had 1 disappointment - an opal in a sample set had a piece of wood on the back and I felt that this
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Trusted Customer
11 years ago
Date of purchase: 06/05/2013
Very happy indeed, Always glad to be a customer, Thank You,***
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Trusted Customer
11 years ago
Date of purchase: 30/04/2013
after using gems since day 1 they have gone down hill very fast
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Gems TV Reviews | Gemporia.com
Gemporia
11 years ago
Thank you for recently taking the time to complete our customer survey using Feefo. Although pleased to see that you are satisfied with our products, I was a little alarmed to see that our service isn’t meeting your expectations and would like to take the opportunity to discuss with you where we are currently going wrong and what we can do to provide you with the great shopping experience you deserve. I would be very grateful if you could call me on 08456122000 or email me on harvey.marvin@gems.tv with a convenient time for me to call you to discuss the issues further. Kind regards, Harvey Marvin | Help team member The Genuine Gemstone Company Limited | Eagle Road Studios, Unit 2D, Eagle Road, Redditch, Worcestershire, B98 9HF | www.tggc.com T: +44 (0) 1527 406 100 | F: +44 (0) 1527 406 128 | Harvey.Marvin@gems.t
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About Gemporia
Gemporia offers the very best in stylish, affordable and responsibly made jewellery. At Gemporia, we believe that beautiful jewellery shouldn’t cost the earth, nor should it be mass produced or run of the mill.
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2D Eagle Road, Redditch, Worcestershire, Worcestershire, B98 9HF, United Kingdom
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Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

Why trust Feefo reviews?

About Gemporia
Gemporia offers the very best in stylish, affordable and responsibly made jewellery. At Gemporia, we believe that beautiful jewellery shouldn’t cost the earth, nor should it be mass produced or run of the mill.