Thank you for recently taking the time to complete our customer survey using Feefo.
Although pleased to see that you are satisfied with our products, I was a little alarmed to see that our service isn’t meeting your expectations and would like to take the opportunity to discuss with you where we are currently going wrong and what we can do to provide you with the great shopping experience you deserve.
I would be very grateful if you could call me on 08456122000 or email me on harvey.marvin@gems.tv with a convenient time for me to call you to discuss the issues further.
Kind regards,
Harvey Marvin | Help team member
The Genuine Gemstone Company Limited | Eagle Road Studios, Unit 2D, Eagle Road, Redditch, Worcestershire, B98 9HF | www.tggc.com
T: +44 (0) 1527 406 100 | F: +44 (0) 1527 406 128 | Harvey.Marvin@gems.t