Thank you for recently taking the time to fill out a customer satisfaction survey using Feefo for Gems TV.
I was very pleased to hear that you are happy with the service you have been receiving from us, as that is something we consider to be of the utmost importance. I have also informed our presenters that they have another fan which they always love to hear.
I was sorry to read that when you received the piece it wasn’t to your taste but hope that it went down well as a gift.
As a thank you I have placed credit on your account for free p&p with your next order and would welcome you to call me on 08456122000 or email me at harvey.marvin@gems.tv if you would like to discuss the piece further or any other issue that I can be of assistance with.
Kind regards,
Kind regards,
Harvey Marvin | Help team member
The Genuine Gemstone Company Limited | Eagle Road Studios, Unit 2D, Eagle Road, Redditch, Worcestershire, B98 9HF | www.tggc.com
T: +44 (0) 1527 406 100 | F: +44 (0) 1527 406 128 | Harvey.Marvin@gems.tv