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Grape Tree Reviews

https://www.grapetree.co.uk
Rated
Exceptional

Choose Grape Tree for great value health foods and wellbeing products.

Service
4.8
/5
Product
4.8
/5

5

4

3

2

1

3,508

365

92

32

46

4,043

ratings over the past year

Displaying all 13,630 reviews
GI
Gill
Staffordshire
8 years ago
Date of purchase: 06/02/2016
What Gill said about Grape Tree:
Excellent. Easy to find products I needed and to order. I have ordered before and shall do so again. I would recommend. My only problem was logging out. I did not find this easy even though I used the
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AM
Amanda
West Sussex
8 years ago
Date of purchase: 26/01/2016
What Amanda said about Grape Tree:
Slow delivery, poor communication. Then when items did arrive they were incorrect and I ended up being refunded rather than receiving the correct items which I had asked for. Ended up going to a store
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Neil
Grape Tree
8 years ago
Good morning Amanda,

Thank you very much for your feedback, we appreciate you taking the time. 

We acknowledge that there issues at times with our previous courier which is why we moved to offer fully tracked services from Parcel Force as of the end of March with the intention of improving customer experience with quicker delivery and the ability to track the status of orders all the way to your door by email and text message. 

With regard to the product error we can only apologise and hope that the swift refund brought things to a close quickly and we sincerely hope that you will consider ordering online with us once again.

Regards

Grape Tree
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Anne
Kinross
8 years ago
Date of purchase: 29/03/2016
What Anne said about Grape Tree:
Delivered promptly and beautifully packaged.
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Naomi
8 years ago
Date of purchase: 04/03/2016
What Naomi said about Grape Tree:
No complaints. Speedy delivery, excellent company.
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JA
Janice
Bath
8 years ago
Date of purchase: 10/03/2016
What Janice said about Grape Tree:
Excellent customer service through 'live chat' I couldn't find a product listing on line and was given a link to add it to my basket. I also asked questions about products and these were answered full
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PA
Patrice
Weston-super-Mare
8 years ago
Date of purchase: 13/12/2015
What Patrice said about Grape Tree:
This was a good opportunity to review the stock, which is extensive and good quality. since ordering, I discovered a new Grape Tree store has been trading about five miles away from home. As I prefer
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DA
Daniel
Dorrington
8 years ago
Date of purchase: 23/02/2016
What Daniel said about Grape Tree:
Trying to keep fit and healthy can be stressful due to prices and quality of goods. I don't have this issue with the Grape Tree, great stock and prices that will hands down beat supermarkets. I person
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ST
Stephanie
London
8 years ago
Date of purchase: 12/12/2015
What Stephanie said about Grape Tree:
Service was fine, but... The website overcharged me, I pointed it out to them, software error, it was only a few pounds but they sent me a voucher which I will not bother using. I paid on PayPal, if
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Trusted Customer
8 years ago
Date of purchase: 22/03/2016
Every thing i ordered arrived in two boxes packed well The large box had two chocolate coins in which was a nice touch The only negative is it was nearly two weeks from ordering to delivery
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Trusted Customer
8 years ago
Date of purchase: 11/01/2016
Quality products and quick delivery
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About Grape Tree
Grape Tree now has over 130 retail stores selling a variety of health food, nuts, seeds, dried and crystallised fruit, snacks, confectionery, cooking and baking ingredients.
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01384 278639
Unit 2, Dandy Bank Road, The Pensnett Estate, Kingswinford, West Midlands, DY6 7TD, United Kingdom
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About Grape Tree
Grape Tree now has over 130 retail stores selling a variety of health food, nuts, seeds, dried and crystallised fruit, snacks, confectionery, cooking and baking ingredients.