How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Lukehurst Reviews | Customer Service Reviews for https://www.feefo.com/reviews/lukehurst | Feefo

Displaying all 296 reviews

Terry

Rainham

10 months ago

Date of purchase: 13/10/2023

What Terry said about Lukehurst:

The customer service both in store and that provided by furniture delivery staff was exemplary. The sales staff were friendly, helpful and in no way pushy. The furniture items were of excellent qual

...

Read all

Judith bell

Lukehurst

8 months ago

Thank you for your lovely review. We're so pleased you were happy with the service we provided and with your new furniture.

Trusted Customer

10 months ago

Date of purchase: 17/10/2023

Used previously and no hesitation in using them again. Friendly and helpful without being pushy. Always knowledgeable about the items you are interested in. Excellent customer service from start to

...

Read all

Judith bell

Lukehurst

8 months ago

Many thanks for your lovely review. We always try to offer high quality customer service and we're delighted that you feel we achieved this.

Trusted Customer

10 months ago

Date of purchase: 06/10/2023

I had been searching for furniture which gives out that WOW factor and had almost given up when something called me up the stairs in your showroom to find exactly the type of thing which sings to me.

...

Read all

Judith bell

Lukehurst

8 months ago

Thank you for your lovely feedback. We’re delighted you found what you are looking for. We look forward to seeing you again.

Trusted Customer

10 months ago

Date of purchase: 20/09/2023

Fantastic service, staff were friendly, knowledgeable and not pushy

Judith bell

Lukehurst

8 months ago

Thank you for your kind feedback!

Trusted Customer

10 months ago

Date of purchase: 25/10/2023

We were very pleased with the advice and information received whilst purchasing our stresslers chairs. Would definitely recommend.

Judith bell

Lukehurst

8 months ago

Thank you for your kind feedback and re commendation. Enjoy your new Stressless chairs!

Loraine

Pitsea

10 months ago

Date of purchase: 04/10/2023

What Loraine said about Lukehurst:

Was very helpful with getting exactly what I was looking for

Judith bell

Lukehurst

8 months ago

Thank you for your kind review - we're delighted we helped you find what you were looking for!

Trusted Customer

10 months ago

Date of purchase: 25/10/2023

Good range of stock in the Sittingbourne showroom + ample free parking. Friendly and helpful customer service with no pressure to buy or purchase optional extras. Excellent post-purchase customer serv

...

Read all

Judith bell

Lukehurst

8 months ago

Many thanks for your lovely review. We're delighted we could help you.

Customersheila crawley

Ticehurst, Sussex

10 months ago

Date of purchase: 06/10/2023

What Customersheila crawley said about Lukehurst:

Excellent service throughout.Information, ease of ordering, on time delivery etc. Would certainly use you again.Manythanks Sheila

Judith bell

Lukehurst

8 months ago

It's our pleasure! Thank you for your lovely review and recommendation. We hope to see you again.

Trusted Customer

10 months ago

Date of purchase: 11/10/2023

Excellent. Helpful and just the right amount of advice and support.

Judith bell

Lukehurst

8 months ago

Thank you for your kind feedback. We always try to offer high levels of customer service with good advice and support, and we're pleased we achieved this with you.

Trusted Customer

10 months ago

Date of purchase: 05/10/2023

GREAT SERVICE

Judith bell

Lukehurst

8 months ago

Thank you for your positive feedback - we're delighted we could help you.

Not received a review invite?

About Lukehurst

We are an independent, family-owned retailer with stores in Rainham and Sittingbourne. We’ve been supplying homes with quality furnishings for over 50 years and offer UK wide delivery. Our friendly team are happy to offer expert advice to help you find the right products to meet your needs – we take time to understand your requirements. The range of quality products we offer is wide and varied, with a fantastic choice of styles to suit all tastes and interiors, from contemporary to traditional, and includes many leading brands. The range we offer includes: • Sofas and chairs • Dining tables and chairs • Living room furniture • Occasional furniture • Beds and mattresses • Bedroom furniture • Home office furniture • Accessories • Curtains & blinds • Carpets and flooring Our aim is to deliver quality products at value for money prices and great customer service.

Read all

01634 387234

82 –84 High Street, Rainham, Kent, ME8 7JH, United Kingdom