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Lukehurst Reviews | Customer Service Reviews for https://www.feefo.com/reviews/lukehurst | Feefo

Displaying all 296 reviews

Trusted Customer

1 year ago

Date of purchase: 01/06/2023

Staff were very helpful in the store helping me choose a fabric for my chosen sofa and they weren’t overbearing as in other stores. It came earlier than expected and the delivery men were careful and

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Judith bell

Lukehurst

1 year ago

It’s a pleasure to help – thank you for your kind review.

Twydall, Gillingham

1 year ago

Date of purchase: 01/06/2023

What AC said about Lukehurst:

I bought a lovely extendable table online. Two men came with the table. They handled my beautiful table with care. They assembled it and put where I wanted my table to be. They even showed me how to e

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Judith bell

Lukehurst

1 year ago

Thank you for your review – enjoy your new table!

Julie Brewer

Sittingbourne

1 year ago

Date of purchase: 01/06/2023

What Julie Brewer said about Lukehurst:

Friendly service at the shop and the delivery drivers were friendly and curteous.

Judith bell

Lukehurst

1 year ago

Thank you for your kind review – we’re so pleased you were happy with the service we provided.

Adam Faram

Medway

1 year ago

Date of purchase: 01/06/2023

What Adam Faram said about Lukehurst:

Great service as usual as well as fantastic product and quality hence returning customer.

Judith bell

Lukehurst

1 year ago

Thank you for your kind words and your continued custom.

Trusted Customer

1 year ago

Date of purchase: 01/06/2023

Great service all round 👍

Judith bell

Lukehurst

1 year ago

Thank you – we’re pleased to help.

Rachael

London

1 year ago

Date of purchase: 01/06/2023

What Rachael said about Lukehurst:

Really helpful and knowledgeable staff, they provided fantastic service and a quality product.

Judith bell

Lukehurst

1 year ago

Thank you for your lovely review.

Customer

1 year ago

Date of purchase: 08/01/2023

What Customer said about Lukehurst:

Very helpful and informative staff in helping us make a decision on buying a new settee. We had to do 2 visits but we were given the time to make the right decision. Delivery staff were also brilliant

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Jean still

Herne bay

1 year ago

Date of purchase: 21/01/2023

Uploaded media

Chair should have been checked before delivery

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What Jean still said about Lukehurst:

This chair should never have been sold to me ,I didn’t view it went with sales lady reason for returning to warehouse sold it to me as new and just a return

Judith bell

Lukehurst

1 year ago

We are sorry that you are not happy with the clearance chair that you purchased from us, and were disappointed to read your review. As soon as you raised the issue with us, we booked a collection for the following week so that an upholsterer can have a look at the chair and remedy the problem. We try to ensure we supply quality products but unfortunately from time to time we have problems with new furniture on delivery or issues arise after a period of time. On the occasions this occurs, we deal with the issues and resolve them for our customers as quickly as possible, as we always try to offer good customer service, as we like to have happy customers. As you can see from other reviews, the vast majority are very happy with our products and service. We would like to thank you for your previous custom and, having spoken to you, we are pleased to hear that you would still shop with us.

P J

Rainham

1 year ago

Date of purchase: 13/02/2023

What P J said about Lukehurst:

We have bought a lot of furniture from Lukehurst over the years and the staff have always been very helpful and informative.

Customer

1 year ago

Date of purchase: 14/02/2023

What Customer said about Lukehurst:

Light touch advice provided in store, delivery promises met and careful delivery achieved.

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About Lukehurst

We are an independent, family-owned retailer with stores in Rainham and Sittingbourne. We’ve been supplying homes with quality furnishings for over 50 years and offer UK wide delivery. Our friendly team are happy to offer expert advice to help you find the right products to meet your needs – we take time to understand your requirements. The range of quality products we offer is wide and varied, with a fantastic choice of styles to suit all tastes and interiors, from contemporary to traditional, and includes many leading brands. The range we offer includes: • Sofas and chairs • Dining tables and chairs • Living room furniture • Occasional furniture • Beds and mattresses • Bedroom furniture • Home office furniture • Accessories • Curtains & blinds • Carpets and flooring Our aim is to deliver quality products at value for money prices and great customer service.

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01634 387234

82 –84 High Street, Rainham, Kent, ME8 7JH, United Kingdom