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Lukehurst Reviews

https://www.lukehurst.co.uk/
Rated
Exceptional

A family-run, independent furniture and interiors retailer, offering a wide range of products, including many top brands.

Service
4.9
/5
Product
0
/5

5

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1

154

8

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163

ratings over the past year

Displaying all 296 reviews
MF
Mr & Mrs Fagg
3 years ago
Date of purchase: 18/07/2020
What Mr & Mrs Fagg said about Lukehurst:
Good all round service
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Trusted Customer
3 years ago
Date of purchase: 08/07/2020
Excellent service. The delivery men were lovely & very efficient.
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Trusted Customer
3 years ago
Date of purchase: 05/10/2020
Lukehurst provided an excellent service. They price matched the furniture we wanted to buy and saved £350. They also delivered the furniture about a month ahead of schedule and when delivering it the
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Trusted Customer
3 years ago
Date of purchase: 02/06/2020
Very good service delivery was on time removed packing placed were required very professional and polite
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MB
Mrs Bottomley
3 years ago
Date of purchase: 29/06/2020
What Mrs Bottomley said about Lukehurst:
Lukehurst could not have been more helpful and friendly. They managed to get my order accepted by the manufacturer on the day it was being discontinued. I also wanted it made in a fabric not in the br
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Trusted Customer
3 years ago
Date of purchase: 26/07/2020
Communication is very poor. I am not happy with the sofa that I have purchased. I have been promised call backs on several occasions by the manager Martin and never get the call I have to call them. I
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Judith bell
Lukehurst
3 years ago
We are sorry to hear you are unhappy with the customer service and products from Lukehurst. Unfortunately, there were delays with your sofa, as the pandemic is having a knock-on effect across the entire industry with shortages of foam and springs. It is unprecedented and we are doing our level best to keep all our customers up to date with deliveries and service. We even loaned your family a sofa, which we delivered and collected, so you were not without anything; it is dis-heartening to think you feel that is bad service.As soon as you raised the issues with your sofa with us, we booked a technician to visit and rectify them. The outcome of the visit was that NO fault was found with your sofa by an independent third party. However, as a gesture of good will we offered replacement cushions free of charge. As we explained above, unfortunately, there are problems across the industry because of material shortages, which has led to the delay in getting these to you.We are not aware that you have issues with the other furniture such as the bed and cabinets; if you do, please can you email us with the details of these issues, and we’ll address them immediately.
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About Lukehurst
We are an independent, family-owned retailer with stores in Rainham and Sittingbourne. We’ve been supplying homes with quality furnishings for over 50 years and offer UK wide delivery. Our friendly team are happy to offer expert advice to help you find the right products to meet your needs – we take time to understand your requirements. The range of quality products we offer is wide and varied, with a fantastic choice of styles to suit all tastes and interiors, from contemporary to traditional, and includes many leading brands. The range we offer includes: • Sofas and chairs • Dining tables and chairs • Living room furniture • Occasional furniture • Beds and mattresses • Bedroom furniture • Home office furniture • Accessories • Curtains & blinds • Carpets and flooring Our aim is to deliver quality products at value for money prices and great customer service.
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01634 387234
82 –84 High Street, Rainham, Kent, ME8 7JH, United Kingdom
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About Lukehurst
We are an independent, family-owned retailer with stores in Rainham and Sittingbourne. We’ve been supplying homes with quality furnishings for over 50 years and offer UK wide delivery. Our friendly team are happy to offer expert advice to help you find the right products to meet your needs – we take time to understand your requirements. The range of quality products we offer is wide and varied, with a fantastic choice of styles to suit all tastes and interiors, from contemporary to traditional, and includes many leading brands. The range we offer includes: • Sofas and chairs • Dining tables and chairs • Living room furniture • Occasional furniture • Beds and mattresses • Bedroom furniture • Home office furniture • Accessories • Curtains & blinds • Carpets and flooring Our aim is to deliver quality products at value for money prices and great customer service.