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Moss Reviews

http://www.moss.co.uk
Rated
Excellent
Service
4.6
/5
Product
4.6
/5

5

4

3

2

1

9,313

1,070

336

258

639

11,616

ratings over the past year

154,481 out of 154,457 reviews
Trusted Customer
12 years ago
Date of purchase: 15/07/2012
Service was Excellent
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Trusted Customer
12 years ago
Date of purchase: 16/07/2012
left delivery instructions (to leave with a neighbour) which were ignored, meaning I didn't get products when I needed them
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Moss Bros
Moss
12 years ago
we are sorry to hear that you are disappointed with the delivery service received. DPD has a very reliable service. We passed the delivery instructions to DPD and either there was no response at your neighbours' or the driver has made a mistake. Thank you for taking the time to write a feedback. Kind regards Moss Online Customer Care
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Trusted Customer
12 years ago
Date of purchase: 14/07/2012
gjjgjmvm
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Trusted Customer
12 years ago
Date of purchase: 16/07/2012
Fast delivery time. Good Price
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Trusted Customer
12 years ago
Date of purchase: 16/07/2012
Great service after first order size was too big. East to return and reorder. Prompt notification of refund also.
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Trusted Customer
12 years ago
Date of purchase: 18/07/2012
Brought some trousers, the lady in the shop put them on reserve and i picked them up a day later.
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Trusted Customer
12 years ago
Date of purchase: 16/07/2012
Ordered in the afternoon, arrived next day with email updates. Perfect!
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Trusted Customer
12 years ago
Date of purchase: 15/06/2012
great service
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Trusted Customer
12 years ago
Date of purchase: 13/07/2012
The delivered was delivered a day earlier than the appointed date of delivey, set by MOSS via text message :)
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Trusted Customer
12 years ago
Date of purchase: 12/07/2012
delivery was very slow. website confusing. Delivery address in website was entered but delivered to wrong address in paypal.
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Moss Bros
Moss
12 years ago
Thank you for taking the time to leave this feedback. We are disappointed to hear that you find the website confusing. All paypal orders are sent to the registered paypal address and customers are not required to enter a delivery address. Delivery took longer than usual because of the delivery address change request. We are constantly looking at ways to improve our website and service and your feedback will be taken into consideration. Kind regards Moss Online Customer Care
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About Moss
A passion for style, unrivalled expertise and a proud heritage that spans over 170 years. We’re all about making you feel on form, about giving you the confidence to take on any moment.

Moss has over 100 stores nationwide.
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020 7447 7200
8 St John's Hill, Clapham Junction, London, SW11 1SA, Surrey, SW11 1SA, United Kingdom
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About Moss
A passion for style, unrivalled expertise and a proud heritage that spans over 170 years. We’re all about making you feel on form, about giving you the confidence to take on any moment.

Moss has over 100 stores nationwide.